Medical Process Consultant

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Oversee the analysis of medical processes and collaborate with MSLs, Medical Information teams, as well as global and local process owners.

• Organize stakeholder meetings and harmonize regional needs and differences.

• Chart medical engagement, insights, and inquiry workflows, including exceptions, transitions, responsibilities, and closure criteria.

• Create detailed process narratives, requirements, business rules, and acceptance scenarios.

• Assist in the transition to Vault CRM by evaluating capabilities, pinpointing gaps, and documenting dependencies.

• Evaluate solution demonstrations, clarify requirements, and liaise with Veeva and retained-system owners.

• Facilitate business testing and prepare handover documentation.

• Identify and escalate policy, clinical, or safety-related matters to the appropriate stakeholders.

⛳️ Requirements

• A minimum of 5 years of experience in business analysis or process consulting.

• At least 3 years of experience in pharmaceutical Medical Affairs, Medical Information, or medical CRM workflows.

• A minimum of 2 years of relevant experience with Salesforce-based Veeva CRM processes.

• Experience in at least one Vault CRM discovery, transition, requirements, configuration review, or business-testing project focused on medical processes.

• Proven experience collaborating across multiple markets and directly with medical stakeholders.

• Strong background in SOP-based process analysis, requirements traceability, and acceptance criteria.

• Knowledge of scientific interaction recording, medical insights, inquiry routing, and the distinction between medical and commercial activities.

• Familiarity with medical information systems, safety escalation handoffs, or business UAT is a plus.

• Proficiency in BPMN, Jira/Confluence, and knowledge of German or French is desirable.

• A background in life sciences, pharmacy, or a related field is advantageous but not mandatory.

🏝️ Benefits

• No benefits or compensation extras specified.