Medical Imaging Field Engineer

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Provide service for various modalities, including Angio, X-ray, MR, CT, and NucMed imaging equipment in the Yuma, Arizona region.

• Install, troubleshoot, repair, and conduct preventative maintenance on Siemens Healthcare systems at customer locations with minimal oversight.

• Ensure prompt and effective repair solutions.

• Educate operators to guarantee optimal system functionality and enhance customer satisfaction.

• Oversee territory financial performance, focusing on revenue generation, expense management, and inventory oversight.

• Manage company resources, including a company vehicle, mobile phone, laptop, tools, and inventory components.

• Build and sustain professional relationships with clients and colleagues.

• Accurately execute necessary administrative tasks.

⛳️ Requirements

• A minimum of a high school diploma is required; a technical Associate's Degree or equivalent is preferred.

• At least 3 years of experience as a medical technologist or field service engineer working with diagnostic instruments.

• Knowledge and experience in servicing, performing preventative maintenance, and modifying medical imaging equipment at client sites.

• Experience in testing, repairing, and maintaining capital medical equipment.

• Strong customer service and communication abilities.

• Proficiency with tools and service testing equipment.

• Basic understanding of electricity, power supplies, and grounding principles.

• Proficient in network applications and tools, which include eVO, mButler, MS Office applications, Concur, and the NAM Customer Service website—Engineer Tools.

• A valid driver's license in the state of residency.

• Capability to drive independently during day and night, with a clean driving record.

• Ability to lift up to 50 lbs and perform tasks that involve walking, ladder/stepstool climbing, bending, twisting, sitting, squatting, standing, high-reaching, and fine-grasping.

• Good vision and the ability to work independently.

• Excellent judgment in managing customer relations and company resources.

• Competence in instrument systems technology, encompassing mechanics, electrical systems, chemistry, and software technology.

• Familiarity with electronics, hydraulic systems, and pneumatic systems.

• Must meet applicable Vendor Credentialing requirements, which may include identity verification, criminal background checks, drug screenings, immunizations, annual TB testing, and healthcare training.

• Must be capable of working with controlled technology in compliance with US export control laws.

🏝️ Benefits

• Additional shift differential pay.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) retirement plan.

• Life insurance.

• Long-term and short-term disability insurance.

• Paid parking/public transportation.

• Paid time off.

• Paid sick and safe time.

• Company car.

• Cell phone.

• Computer.

• Tools.

• Inventory parts.