Marketplace Practice Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of a designated territory of practices through activation, training, adoption, and revenue enhancement.

• Enhance attach rates and revenue for each practice.

• Utilize data to rejuvenate stalled practices and expand successful ones.

• Spearhead change management efforts to integrate the platform into daily workflows within practices.

• Provide training to front-desk, optical, and doctor teams on the platform and selling techniques during exams.

• Establish daily routines through in-practice visits, follow-ups, and regular check-ins.

• Persuade doctors to adopt the curated retail model and encourage staff to utilize the platform daily.

• Oversee orders, identify drop-offs, and transform recommendations into completed sales.

• Collaborate with pilot practices by providing performance insights and sustaining engagement.

• Communicate pilot feedback to leadership and product teams.

• Transform success stories from top performers into playbooks and disseminate them throughout the territory.

⛳️ Requirements

• Previous sales experience in the optical sector.

• Established relationships within the optical community.

• Comprehensive understanding of optometry office operations and patient flow.

• 8+ years of experience in optical retail, practice management, or retail field leadership.

• Demonstrated success in driving in-store sales.

• Background in onboarding and coaching front-line staff, ensuring new processes are effectively implemented.

• Quick learner of new software, with the ability to teach others.

• Experience with performance targets linked to store or practice outcomes.

• Credibility among clinicians and front-line retail personnel.

• Comfortable working in the field on a daily basis across a broad geographical area.

• Preference for candidates with experience in SaaS, healthcare technology, or software platform adoption.

🏝️ Benefits

• Contract position lasting approximately 6 months, with potential for extension.

• Full-time, field-based daytime schedule (40 hours per week).

• Remote work – East Coast, with up to 75% travel required.

• Travel expenses will be reimbursed.