Marketing Technology Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage technology initiatives that enhance Stripe's marketing operations.

• Oversee cross-functional projects involving product, engineering, and marketing teams.

• Drive improvements and innovations through AI, process automation, and both first-party and third-party tools.

• Implement systems that enable marketing teams to operate more efficiently, boost performance, and eliminate obstacles.

• Handle 1–2 initiatives concurrently, including digital channel effectiveness, campaign assessment, account-based marketing, and the production of online events and community engagement.

• Take ownership of the complete program delivery process, including communications, milestones, cross-functional workflows, and updates to the roadmap.

• Establish objectives and success metrics, while developing scalable and repeatable processes.

• Collaborate with product and engineering teams to define requirements and convert operational needs into internal tooling specifications.

• Lead the requirements gathering, selection, contracting, implementation, adoption, and custom feature development for third-party software.

• Organize reviews, pilots, feedback sessions, identification of launch-blocking issues, and escalation of risks.

• Propel operational enhancements through innovative processes, automation, and AI-driven tools.

• Maintain comprehensive documentation and coordinate with offshore production teams and cross-functional partners across different time zones.

⛳️ Requirements

• Minimum of 6 years of experience in B2B marketing operations or technology, or a similar program management position in a rapidly growing tech environment.

• At least 3 years of hands-on experience with marketing automation platforms, CRM systems, audience targeting and personalization, marketing campaign evaluation, account-based marketing, and online events such as webinars.

• A minimum of 3 years in comprehensive program management of cross-functional marketing, sales, and engineering projects.

• Experience in creating AI agents, with examples of deployed agents and daily AI applications beyond chat functionalities.

• At least 3 years of independent analysis experience utilizing queries, dashboards, and AI, as well as collaborating with analysts and data scientists for advanced analytics.

• A minimum of 3 years of experience in defining project scope and objectives while working with distributed, global teams.

• Exceptional written and verbal communication skills, capable of articulating complex operational concepts to various stakeholders.

• Preferred qualifications include experience in managing prospect or marketing database programs, Marketo, customer data platforms, campaign measurement and attribution, ABM platforms, online event management platforms, third-party software selection and management, AI tools for marketing operations, global teams, data privacy and compliance frameworks, and familiarity with financial services, payments, or B2B software sectors.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Opportunities for professional development and continuous learning.

• Flexible work hours and remote work options.

• Engaging company culture with team-building activities and events.