Marketing Technology – Automation Manager

This is a fully remote position, open to applicants in Brazil, +5 more countries.

📋 Description

• Oversee, document, and manage essential DTC platforms, which include Klaviyo, Attentive, Shopify, Recharge, Rebuy, and Salesforce Marketing Cloud.

• Develop, test, perform quality assurance, and sustain automated email and SMS flows, campaign configurations, sign-up forms, and audience segmentation.

• Create and maintain multi-step automated workflows using Make.com or comparable integration tools that connect platforms, webhooks, and APIs.

• Execute hands-on updates directly within Shopify themes utilizing Liquid, HTML, CSS, and the native theme editor.

• Spearhead efforts to consolidate the tech stack, encompassing SMS migration into Klaviyo, loyalty tool unification, and app redevelopment on a new theme.

• Ensure data integrity and maintain reporting connections across Shopify, Klaviyo, Triple Whale, and BigQuery.

• Utilize AI tools such as Claude or ChatGPT to automate manual processes, including brand protection monitoring and list maintenance.

• Guarantee compliance with email and SMS regulations across all platforms, including CAN-SPAM and TCPA.

• Document all system architectures in Asana.

• Collaborate closely with the Director of Marketing while managing daily operational tasks alongside process automation and tech stack enhancement.

• Provide real-time troubleshooting support for the tech stack during US Eastern Time business hours.

⛳️ Requirements

• A minimum of 10 years of hands-on experience in marketing technology, marketing operations, or DTC ecommerce operations.

• Extensive expertise with the Shopify and Klaviyo ecosystems, including app integrations and automated flow architecture.

• Practical experience in creating multi-step automated scenarios through Make.com, Zapier, or similar tools using APIs and webhooks.

• Proven ability to edit Shopify themes, including modifications to Liquid code, HTML, CSS, sections, and blocks.

• In-depth understanding of DTC data flows, tracking pixels, UTM governance, and database hygiene.

• Demonstrated experience in executing platform migrations or tech stack consolidation projects.

• Familiarity with AI tools like Claude and ChatGPT for optimizing workflows and manual tasks.

• Proficiency in English, both written and spoken, is essential.

• Must reside in Latin America and be available to work during US Eastern Time business hours.

• SQL skills and experience in creating dashboards in BigQuery or Looker Studio.

• Experience with specialized DTC platforms such as Recharge, Rebuy, Stamped.io, Smile.io, or Triple Whale.

• Background in CPG, consumer health, dietary supplements, or regulated consumer categories.

• Experience in marketplace brand protection enforcement or affiliate platforms.

🏝️ Benefits

• Compensation provided in USD.

• Fully remote position available within Latin America with flexible scheduling.

• Opportunities for career advancement with international clients and engaging projects.

• Long-term independent contractor agreement.

• No additional benefits such as paid time off, health insurance, etc.