Marketing Operations – Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee project plans for significant cross-functional marketing initiatives, such as product launches, campaigns, executive events, and partnership programs.

• Conduct regular cross-functional standups and check-ins, ensuring that stakeholders remain aligned and unblocked.

• Monitor deliverables and status within a record-keeping system, maintaining a centralized source of truth for ongoing projects.

• Proactively identify risks and bottlenecks, escalating or resolving issues before deadlines are jeopardized.

• Establish success criteria with initiative owners and create tracking mechanisms to evaluate results post-launch.

• Keep a continuous overview of the marketing project portfolio for the SVP of Marketing and the leadership team.

• Oversee and manage essential marketing systems and tools, including project management platforms, marketing automation/CRM interfaces, and reporting dashboards.

• Administer marketing budget tracking, vendor onboarding, contract management, and purchase order workflows.

• Design and maintain processes for campaign intake, creative requests, approvals, and content calendars.

• Generate and sustain reporting on marketing performance and operational health for leadership and board updates.

• Act as the process owner for how work is initiated within the marketing organization and prioritized.

• Collaborate with Brand/Creative, Content/Communications, Revenue Marketing/Events, Product Marketing, Sales, Product, Executive, and Revenue Operations teams.

• Serve as a reliable operator for the SVP of Marketing, transforming vague initiatives into structured, actionable plans.

• Create portfolio visibility, hold regular standups, manage end-to-end initiatives, and document core marketing operations processes.

⛳️ Requirements

• 4-7 years of experience in marketing operations, project/program management, or a combination of both, preferably in a B2B SaaS or similarly fast-paced environment.

• Proven ownership of project management tools (Monday.com, Notion, Asana, or similar) at a team or organizational level.

• Experience leading cross-functional standups or working sessions with stakeholders from brand, content, product marketing, and revenue marketing.

• Ability to create project plans from the ground up for ambiguous, multi-stakeholder initiatives and drive them to completion without direct authority.

• Operational expertise in budget tracking, vendor management, process design, and reporting frameworks.

• Possess a systems-thinking approach and capability to build scalable processes.

• Excellent written and verbal communication skills; able to clearly convey status and risks to both individual contributors and executive stakeholders.

• Strong inclination towards structure and follow-through.

• PMP, Agile/Scrum, or similar project management certification is a plus.

• Experience supporting executive-level events or significant public launches is a plus.

• Familiarity with Marketo, HubSpot, or Salesforce from an operations/admin perspective is a plus.

🏝️ Benefits

• Syndio Equity

• Flexible Vacation Policy, including up to 25 days PTO in the UK

• Paid sick & safe time

• Compassion leave

• Voting leave

• Medical, Dental, Vision; Syndio covers 90% of employee premiums and 50% for dependents

• Life Insurance & Disability; Syndio pays the full premium

• Remote work opportunity within the US (East Coast preferred)