Marketing Operations, CRM Specialist

This is a fully remote position, open to applicants in Brazil, +5 more countries.

📋 Description

• Take ownership of and design the CRM framework, including custom fields, views, stages, and automation rules for the creator outreach lifecycle.

• Conduct daily audits of pipelines and ensure data accuracy across statuses, links, contracts, and interaction notes.

• Identify workflow inefficiencies and develop automated triggers, integrations, and Standard Operating Procedures (SOPs).

• Oversee the marketing department's project backlog using Linear/Notion.

• Organize sprints, monitor deadlines, and facilitate the progress of cross-functional tasks.

• Create and maintain operational dashboards for leadership insights.

• Provide reports on pipeline velocity, conversion rates, active creator campaigns, and operational health metrics.

• Collaborate with Marketing, Influencer Outbound, and Legal/Finance teams for creator onboarding and tracking.

⛳️ Requirements

• A minimum of 2 years of focused experience in Marketing Operations, Sales Operations, or Revenue Operations (RevOps).

• Practical experience in designing and managing relational databases or CRM frameworks, including advanced Airtable setups, HubSpot configurations, or Salesforce pipeline management.

• Highly skilled in Google Sheets/Excel, with expertise in complex formulas, data validation, pivot tables, and conditional formatting.

• Demonstrated experience in managing tasks and agile boards using tools like Linear, Jira, or Notion.

• Experience in creating automated integration workflows utilizing Zapier, Make, or native CRM functionalities.

• Previous experience supporting a high-volume outbound team, such as sales representatives, recruiters, or influencer marketers.

• Knowledge of gaming, eSports, or creator economy platforms is a plus.

🏝️ Benefits

• Hands-on training from industry experts.

• Proprietary technology training.

• Skill development in data analysis, advanced negotiation, and algorithmic trend forecasting.

• Ongoing learning and implementation of new strategies.

• Opportunities for high growth.

• Clear pathways for motivated employees to achieve excellence.