Marketing Operations Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and execute six marketing campaigns each year

• Engage with franchisees post-campaign launch to monitor participation and order statuses utilizing EPMS and Excel

• Assist franchisees in the purchasing process and create tailored email proposals

• Advise on order quantities that align with franchisee budgets

• Manage print inserts, EDDM route maps, print production, proofing, payments, email distribution lists, and campaign e-blasts

• Support franchisees with non-campaign print marketing initiatives and customer service

• Create proposals for postcards and EDDM, and facilitate print order processing

• Issue customer invoices and coordinate order specifications

• Manage incoming calls via the Little Caesars phone line

• Collaborate with Field Marketing Managers to devise marketing strategies and uncover sales opportunities

• Assist franchisees throughout the process of ordering, production, and delivery

• Oversee and coordinate custom creative artwork and PDF proofs

• Clarify project needs, creative specifications, and deadlines with requestors

• Coordinate artwork submissions with JTS Prepress

• Review and authorize e-blasts and other marketing communications in conjunction with JTS Marketing

• Provide login details and account access information

• Maintain the Little Caesars database and New Franchisee Folders

• Collaborate with internal teams to ensure accurate and timely completion of creative requests and marketing materials

⛳️ Requirements

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field

• 1–3 years of experience in marketing operations, campaign coordination, customer service, sales support, project coordination, print production, or a similar domain

• Exceptional verbal and written communication skills in English

• Strong interpersonal abilities and a knack for fostering positive relationships

• Capability to comprehend customer needs and deliver effective marketing and print solutions

• Proficient in Microsoft Office applications, especially Excel and Outlook

• Experience in coordinating marketing campaigns and managing print production processes

• Familiarity with direct mail marketing, postcard campaigns, and Every Door Direct Mail (EDDM)

• Knowledge of print ordering, artwork proofing, and production workflows

• Experience with CRM systems, databases, order management platforms, or similar web-based applications

• Ability to create and manage email distribution lists and oversee marketing e-blasts

• Understanding of budget management, order processing, invoicing, and payment coordination

• Experience collaborating with franchise operations, advertising agencies, distributors, and vendor partners is a plus

• Availability to work from 8:00 AM to 5:00 PM CST (USA), Monday through Friday (USA)

🏝️ Benefits

• Competitive salary packages

• Permanent remote work arrangement

• Company equipment supplied

• Internet stipends upon regularization

• HMO coverage

• PTO credits and service incentive leaves

• Major spring and winter company events

• Monthly virtual employee appreciation activities

• Access to company-sponsored career skills training courses

• A company culture dedicated to your personal and professional development