Marketing Operations Associate – Contract

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute lender-driven compliance updates, which include APRs, disclosures, and regulated content, across landing pages and internal systems.

• Collaborate with external partners to ensure marketplace accuracy and adherence to regulatory standards.

• Develop and sustain marketing reports and Google Sheets dashboards.

• Create analyses for month-over-month, year-over-year, campaign, and partner performance.

• Verify the accuracy of the monthly billing sheet.

• Investigate and address discrepancies between reports and data sources.

• Oversee landing page content and lender display order within the Student Loans marketplace.

• Establish new pages and refresh existing content.

• Assist with internal and lender requests, including logo split tests and landing pages provided by partners.

• Configure and set up affiliate campaigns using Voluum.

• Distribute creative assets to traffic partners.

• Reconcile partner billing and invoices across both sides of the marketplace.

• Validate, approve, or reject traffic-partner invoices.

• Follow up on invoice discrepancies and submit partner requisitions.

• Audit lender-side invoices and present issues to marketing leadership.

• Maintain payout rates and revenue terms in internal administrative systems.

• Manage the partner contract workflow in Ironclad.

• Track contracts through various stages, identify next steps, and engage with stakeholders.

• Coordinate efforts among lenders, traffic partners, Finance, Marketing, and internal teams.

• Support NerdWallet’s Student Loans division and its mission to empower consumers in making informed financial choices.

⛳️ Requirements

• Approximately 0–3 years of relevant experience preferred; candidates with additional experience will also be considered.

• Bachelor’s degree in Marketing, Business, Communications, Finance, Statistics, Computer Science, or a related field preferred, or equivalent demonstrated experience.

• Proficiency in Google Sheets, including knowledge of formulas, pivot tables, conditional formatting, and dashboard creation.

• Comfortable working with numerical data, reconciling figures, identifying discrepancies, and maintaining precise financial and operational records.

• Capability to rapidly learn platforms and internal tools such as Voluum, Ironclad, WordPress, Amplitude, Databricks, and custom internal systems.

• Excellent written communication skills in a professional context.

• Exceptional attention to detail regarding regulated content, financial reconciliation, contracts, and external communications.

• Strong organizational abilities with the capacity to track multiple concurrent workstreams.

• Proactive in following up with external partners and internal teams.

• Sound judgment regarding independent actions versus escalation.

• Adaptability across compliance, content, reporting, billing, contracts, and affiliate operations.

• Initiative in acquiring knowledge of systems and incorporating feedback.

• Collaborative mindset and open communication style.

• Ability to connect operational tasks to broader business objectives.

• Hands-on experience with affiliate tracking, attribution, or click-tracking platforms preferred.

• Familiarity with performance or affiliate marketing concepts, such as CPL, CPA, attribution, and conversion tracking, preferred.

• Knowledge of Google Ads or Meta Ads preferred.

• Experience in fintech, lending, financial services, or another regulated industry preferred.

• Understanding of accounts payable or receivable, invoice reconciliation, and billing audits preferred.

• Working knowledge of SQL or data warehouses such as Snowflake, BigQuery, or Redshift preferred.

• Experience with Ironclad or DocuSign CLM preferred.

• Familiarity with WordPress preferred.

• Comfort using AI tools or lightweight automation like Claude Code or Zapier preferred.

• Must be based in the United States.

• Must be legally authorized to work in the United States.

🏝️ Benefits

• Industry-leading medical, dental, and vision health care plans for employees and their dependents.

• Flexible Vacation Time Off, 11 holidays, and a holiday company shutdown.

• New Parent Leave.

• Mental health support.

• Paid sabbatical after 5 years.

• Health and Dependent Care FSA and HSA Plan with a monthly contribution from NerdWallet.

• Monthly Wellness Stipend.

• Cell Phone Stipend.

• Wifi Stipend for remote employees.

• Work from home equipment stipend for remote employees.

• Co-working space subsidy for remote employees.

• Employee Resource Groups.

• Hackathons and team events.

• Company-wide events.

• 8 hours of volunteer time off per quarter.

• Company match for charitable donations.

• 401K with a 4% company match.

• Financial wellness guidance and unlimited access to a Certified Financial Planner through Northstar.

• Disability and Life Insurance with employer-paid premiums.

• Possibility of contract extension or conversion based on performance and business needs.