Managing Director, Market Intelligence Services

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Take ownership of the complete strategy, growth, P&L performance, and operational execution for OPEN MINDS market intelligence service lines.

• Develop the long-term vision, go-to-market strategy, and expansion roadmap for the service line.

• Oversee revenue goals, pricing models, budget distributions, and financial performance.

• Set service delivery standards, KPIs, and scalable processes to ensure quality and timely delivery.

• Collaborate with sales/marketing and technology teams to align execution with enterprise objectives.

• Guide and mentor high-performing teams.

• Supervise the General Manager of Market Intelligence and manage daily executive briefings, newsletters, news services, databases, reports, webinars, and organizational profiles.

• Direct editorial planning, topic selection, content production, layout, editing, and publication cycles.

• Conduct research and make editorial decisions for company and client publications.

• Review and edit publications for adherence to style, tone, length, grammar, punctuation, and spelling standards.

• Develop and coach writing staff while assisting with artwork, photography, and text selection.

• Foster collaboration among editorial, marketing, and product teams to maintain a consistent brand message.

• Ensure timely completion of publications within budget constraints.

• Analyze subscription metrics and report on content effectiveness to inform future production and optimization.

• Edit pre-publication content on online platforms from both internal and external sources.

• Contribute to subscription sales and renewal processes, including virtual tours for subscribers.

• Oversee the General Manager of Executive Education, managing education-service planning, marketing, events, and business operations.

• Handle event logistics, vendor contracting, staffing plans, and event workplans.

• Achieve education revenue and profitability targets.

• Oversee executive education marketing strategies, websites, SEO, presentations, deliverables, curricula, agendas, speaker recruitment, and attendee experiences.

• Lead the development and delivery of high-quality content at both virtual and on-site executive education events.

• Ensure that the website user experience and published articles meet client and executive content standards.

• Stay updated on industry developments and trends.

• Report directly to the Chief Operating Officer while managing the General Manager of Market Intelligence, General Manager of Executive Education, and Editorial Production Manager.

⛳️ Requirements

• A minimum of 5 years of experience in the health and human services sector.

• At least 5 years of managerial experience.

• Strong research capabilities, including independent research, analysis, and report generation.

• Ability to comprehend and interpret complex health care policies, technologies, and data.

• Experience in writing thought leadership pieces is preferred.

• Excellent organizational and administrative skills, with the ability to manage multiple concurrent tasks and projects.

• Experience publishing health and/or business content on large-scale websites.

• Proficient in editing content and providing thorough feedback across various topics.

• Ability to proofread documents for grammatical accuracy and correct formatting.

• Understanding of analytics with experience applying insights to future content production.

• Exceptional project management, organizational, communication, and analytical thinking skills.

• Strong attention to detail and problem-solving capabilities.

• Self-motivated individual who can thrive in a fast-paced, agile, team-oriented environment and lead through change and uncertainty.

• A curious, collaborative, and open-minded approach.

• Demonstrated proficiency with word processing, electronic data transfer programs, email, databases, spreadsheets, and PowerPoint.

• Bachelor’s degree or equivalent experience.

• Experience working with C-Level executives is preferred.

• Capability to lift 35 pounds.

• Visual acuity for preparing and analyzing data, viewing computer screens, and extensive reading.

• Willingness to travel unattended as necessary.

• Ability to use a personal credit card for occasional organizational purchases, subject to reimbursement.

🏝️ Benefits

• Fully remote work arrangement.

• Reimbursement for occasional purchases made on behalf of the organization.

• Opportunity to engage with executive education events, market intelligence services, and senior leadership.