Manager, Virtualization and Digital Workspace Platforms

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Lead, mentor, and cultivate a high-performing team of virtualization and cloud engineers.

• Set team priorities, objectives, and performance expectations that align with organizational goals.

• Promote accountability, innovation, continuous improvement, and a customer-centric approach.

• Support career advancement through coaching, training, certifications, and growth opportunities.

• Collaborate with infrastructure, networking, security, application, and architecture teams to deliver enterprise solutions.

• Own the strategy, roadmap, lifecycle management, and operational support for virtual desktop and application delivery platforms.

• Oversee the administration and optimization of Citrix Cloud, Citrix DaaS, Citrix Virtual Apps and Desktops (CVAD), Azure-hosted VDI environments, and related end-user computing technologies.

• Facilitate the evolution of the virtualization strategy, including cloud-hosted desktop services, Citrix-managed infrastructure offerings, and emerging virtual workspace technologies.

• Assess new technologies and drive modernization initiatives to enhance employee experience, platform reliability, security, and operational efficiency.

• Develop and maintain technology roadmaps that align with business and IT strategic objectives.

• Manage the day-to-day operations of virtualization and application delivery platforms.

• Ensure platform availability, performance, scalability, and resilience through proactive monitoring and management.

• Lead incident response, root cause analysis, and problem management for critical platform issues.

• Serve as a senior escalation point for complex technical challenges.

• Ensure disaster recovery, business continuity, and backup strategies are established and tested.

• Collaborate with cybersecurity teams to ensure compliance with security standards, regulatory requirements, and vulnerability management processes.

• Oversee Azure-based infrastructure supporting virtual desktop and application workloads.

• Drive cloud optimization initiatives focusing on scalability, performance, governance, and cost management.

• Identify automation opportunities utilizing PowerShell, infrastructure-as-code, and cloud-native tools.

• Partner with architecture teams to design scalable and secure solutions.

• Manage vendor relationships, licensing agreements, support contracts, and service providers.

• Identify operational efficiencies and cost optimization opportunities across virtualization and cloud platforms.

• Assist in business case development and technology investment planning.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.

• 7+ years of experience supporting enterprise virtualization and cloud technologies.

• 3+ years of experience leading technical teams, projects, or infrastructure operations.

• Strong experience with Citrix Cloud.

• Strong experience with Citrix DaaS.

• Strong experience with Citrix Virtual Apps and Desktops (CVAD).

• Strong experience with XenApp and/or XenDesktop.

• Strong experience with Microsoft Azure.

• Strong experience with Windows Server.

• Strong experience with Active Directory and Microsoft Entra ID.

• Strong experience with application virtualization technologies.

• Strong experience with enterprise infrastructure operations.

• Experience operating highly available, mission-critical infrastructure environments.

• Strong troubleshooting, performance tuning, and problem-solving skills.

• Excellent written, verbal, and interpersonal communication skills.

• Proven ability to lead teams, influence stakeholders, and drive strategic initiatives.

• This role is not eligible for employment visa sponsorship.

🏝️ Benefits

• Competitive Compensation & Total Rewards Incentives.

• Comprehensive Healthcare Coverage.

• Multiple 401(k) Savings Plan Options.

• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!).

• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off, and Paid Family Leave.

• Disability, Life, and Long Term Care Insurance.

• Tuition Reimbursement, Student Loan Repayment, and Training & Certification Support.

• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management).

• Caregiver and Mental Health Support Services.

• Bonus incentive plan eligibility.