Manager, Special Investigations Unit

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead ACG’s enterprise investigations program addressing fraud, internal misconduct, security violations, and other risks.

• Direct and prioritize the caseload of the Special Investigations Unit and allocate cases to investigators.

• Develop and execute enterprise-wide strategies for investigating fraud, waste, abuse, and security incidents.

• Design processes for investigative intake, triage, evidence collection, and case documentation.

• Collaborate with Compliance, Finance, Audit, and IT Security to identify fraud and unethical activities.

• Lead initiatives for employee education on identifying and reporting fraud or misconduct.

• Oversee complex and sensitive investigations, including evidence gathering, interviews, chain of custody, forensic accounting, e-discovery, and surveillance.

• Coordinate investigations with HR, Legal, IT Security, Physical Security, and law enforcement agencies.

• Prepare investigative reports and present findings to senior management and relevant committees.

• Identify root causes and control failures, implementing corrective actions and remediation measures.

• Develop metrics that demonstrate losses prevented or recovered, substantiated cases, and resolution times.

• Manage, mentor, train, and develop both armed and unarmed Special Investigators.

• Liaise with local and federal law enforcement, industry associations, and regulatory bodies.

• Ensure investigations adhere to applicable laws, regulations, privacy requirements, and evidence standards.

• Respond to active assailant and other threatening situations at company locations in an armed capacity.

• Supervise team members during threat responses and utilize company-approved firearms when justified.

• Select, hire, train, develop, and coach assigned staff.

• Travel less than 25% across ACG’s corporate footprint, including trips to Dearborn, MI or Tampa, FL as necessary.

⛳️ Requirements

• Bachelor’s Degree in Criminal Justice, Security, Business Administration, or a related field, or equivalent work experience.

• Valid Operator's License.

• Completion of required training related to carrying and operating firearms.

• Valid Concealed Pistol License.

• 8+ years of investigative experience in corporate security, financial crimes, law enforcement, or compliance investigations.

• At least 3 years in a supervisory position managing investigators or investigative programs.

• Experience in project management.

• Proven track record of creating process improvements.

• Familiarity with firearm operating procedures and techniques.

• Knowledge of active shooter and active threat management tactical responses.

• Understanding of criminal and civil law pertaining to private security, arrest, search and seizure, rules of evidence, and investigative methods.

• In-depth knowledge of investigation theories, methods, and techniques.

• Awareness of best practices in corporate risk investigations.

• Understanding of budgets and business administration.

• Ability to successfully complete drug screening, psychological evaluation, firearms, and use of force training.

• Capability to work while carrying authorized weapons and ammunition and using protective gear.

• Skill in restraining unruly employees, visitors, or others during altercations.

• Strong decision-making skills under stress.

• Ability to perform physical activities including walking, running, climbing, lifting, carrying, driving, and restraining/detaining violators.

• Effective communication and relationship-building skills.

• Ability to prepare and deliver presentations to all management levels.

• Willingness to participate in industry-specific security or safety training programs.

• Capability to manage security investigations personnel, projects, and budgets.

• Regular and dependable attendance.

• Ability to pass a background check and drug screen.

• Preferred: Master’s Degree in Security Administration, Business Administration, or a related field.

• Preferred: Certified Fraud Examiner certification.

• Preferred: Certified Financial Crimes Investigator certification.

🏝️ Benefits

• Annual bonus potential based on performance.

• Medical plans offering multiple coverage options, including HSA eligibility.

• Prescription drug coverage.

• Dental and vision benefits.

• Employee Assistance Program.

• Company-paid basic life insurance.

• Optional supplemental life insurance and dependent coverage.

• Short-term and long-term disability coverage.

• Options for critical illness, accident, and pet insurance.

• 401(k) plan with company matching and additional company contributions.

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA).

• Paid Time Off (PTO).

• 10 company-paid holidays annually for full-time employees.

• 1 mental health day, 2 floating holidays, and 1 volunteer day for full-time employees.

• Paid parental, bereavement, jury duty, and military leave.

• Tuition assistance.

• Professional certification support with 100% reimbursement for eligible programs.

• Opportunities for career development and advancement.

• Complimentary AAA membership with roadside assistance and travel discounts.

• Adoption assistance program.