Manager, Solutions Consulting – Payments

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and nurture a high-performing team of Payment Sales Executives.

• Maintain a recruiting pipeline to align with future business requirements.

• Define and oversee team metrics and objectives utilizing AI-driven dashboards and co-worker agents.

• Monitor activity reports and progress towards revenue targets while identifying coaching opportunities.

• Assess team members through direct observation, peer reviews, sales feedback, and performance management.

• Manage scheduling conflicts, expense evaluations and approvals, and PTO requests.

• Collaborate with sales leadership, payment strategy, marketing, and payments product to establish the go-to-market strategy for payments revenue enhancement.

• Act as the main liaison between sales and payment strategy, marketing, and payments product.

• Prioritize and communicate new feature requests and the roadmap vision.

• Maintain expertise in the B2B payments landscape, including Interchange and Card Brands.

• Empower Payment Sales Executives to refine their talk tracks and objection handling skills.

• Collaborate on the training curriculum for Credit Card and ACH processing.

• Identify opportunities for internal process improvements and implement changes for the Payment Sales Executive team.

• Develop AI-enabled workflows for ROI and credit card statement analysis.

• Ensure resource alignment and effective utilization of team skill sets.

• Define the team’s role in deal cycles.

⛳️ Requirements

• 5+ years of experience in leading sales or pre-sales teams.

• 7+ years of proven success in selling and/or supporting B2B payments, Merchant Services, and/or Accounts Receivable (AR) solutions.

• In-depth understanding of B2B payments, Interchange, and Card Brands, including ACH and Credit Card Merchant Services/Merchant Acquiring.

• Direct experience in sales or pre-sales within the payments sector.

• Mastery of the sales process with the ability to develop and enhance it.

• Proven track record as a trusted advisor to sales leadership and teams.

• Capacity to build, understand, and present ROI analyses and credit card statement evaluations.

• Ability to effectively communicate and demonstrate the value of complex SaaS-based payment solutions.

• Outstanding communication, presentation, and influencing abilities with executive presence.

• Comfortable presenting to external audiences and prospects both in person and through webinars.

• Advanced problem-solving and analytical capabilities.

• Organized, entrepreneurial self-starter with a results-oriented mindset.

• Willingness to travel approximately 20% of the time.

• Proven record of driving AI adoption and continuous improvement within a team or function.

• Preferred: Experience with the Billtrust solutions suite and/or A/R software solutions.

• Preferred: Experience managing a payments or pre-sales/sales organization.

• Preferred: Hands-on experience utilizing AI tools to enhance team productivity.

• Preferred: Experience in creating enablement content such as talk tracks and objection handling.

🏝️ Benefits

• Comprehensive health coverage.

• Competitive retirement plan.

• Generous paid time off (PTO).

• Parental leave.

• Flexible work options.

• Significant investment in professional development.

• Potential eligibility for equity, commissions, or other performance-related bonuses.