Manager, Solutions Consulting

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Lead a team comprising 6-10 Solution Consultants.

• Collaborate with the sales organization to develop innovative value propositions for both executive and technical stakeholders within enterprise accounts.

• Mentor and guide the team in formulating effective technical sales strategies.

• Recruit, retain, and nurture the Solution Consulting team.

• Ensure the team is focused on the correct priorities at the appropriate times and executed effectively.

• Enhance team productivity and customer/prospect engagement through compelling and innovative tools and techniques.

• Collaborate with local Sales Leadership to prioritize sales activities and optimize revenue generation.

• Manage Solution Consultants in specific regions to provide pre-sales support for sales opportunities.

• Empower the team to facilitate sales of Nexthink products.

• Conduct performance evaluations, development planning, and regular one-on-one meetings.

• Work collaboratively with Professional Services, Product Management, Engineering, Customer Success, and Support teams.

• Participate in customer and prospect meetings as both a contributor and mentor.

• Oversee the POV process for successful technical execution and outcomes.

• Work with Sales Leadership on pursuit strategies and provide coaching to the team on execution.

• Contribute to forecasting calls and quarterly business reviews while driving corporate and Solution Consulting initiatives/OKRs.

• Foster a culture of teamwork, partnership, and continuous improvement.

• Act as a speaker during company events and marketing activities.

⛳️ Requirements

• Over 8 years of experience in a SaaS pre-sales role.

• 3-5 years of experience in a management position.

• Proven experience in collaboration with a sales organization.

• A successful track record of meeting or surpassing assigned revenue targets.

• Demonstrated experience in introducing new technology into a new market.

• Knowledge and expertise in selling cloud/SaaS-based technology.

• Strong business acumen with the ability to utilize business context for pragmatic solutions.

• An entrepreneurial mindset with the capability to operate independently with minimal guidance.

• Good judgment and the ability to escalate issues as required.

• Outstanding written, verbal, and interpersonal communication skills.

• Ability to engage comfortably with senior leaders and executives.

• Capacity to thrive in a fast-paced work environment.

• Preferred experience in Digital Workplace, End User or Desktop Services; Digital Experience Monitoring; Security, Governance, Risk or Compliance; Service Management; ITIL framework; Service Lifecycle; or quality-of-service disciplines.

• Willingness to travel up to 50%, primarily domestically, with occasional travel to other Nexthink sites in the USA and internationally.

• Must reside in the US Eastern Time Zone.

🏝️ Benefits

• Comprehensive health, dental, and vision benefits fully covered by the company.

• Access to life insurance, long-term disability, and accidental death/personal loss coverage.

• Flexible working hours.

• Unlimited paid time off.

• 15 days of holiday leave.

• 11 company-paid holidays.

• 3 additional days for volunteering activities.

• Hybrid work model that balances office and remote work.

• Structured onboarding program to promote connections and integration within the team.

• Complimentary access to professional training platforms.

• Up to 16 weeks of paid leave for birthing parents/primary caregivers.

• 6 weeks of paid leave for secondary caregivers.

• 401(k) plan featuring up to 4% company matching contributions with immediate vesting.

• Bonuses for referring successful hires after three months of continuous employment.

• Additional opportunities to earn commissions beyond the OTE range.