Manager, Sales Engineering

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead, mentor, and expand a geographically diverse team of Sales Engineers across various nations.

• Propel technical successes and enhance JumpCloud's international revenue expansion.

• Integrate people management, commercial strategy, and technical insight to address identity, access, and unified device management challenges.

• Conduct business and technical discovery, deliver value-driven demonstrations, and execute focused Proofs of Value.

• Ensure consistent deal progression and remove technical obstacles throughout the sales process.

• Maximize Sales Engineering resource distribution across qualified opportunities.

• Collaborate with Professional Services and Customer Success during implementation transitions and to boost customer retention.

• Facilitate weekly one-on-one meetings, Gong call evaluations, and demo rehearsals.

• Analyze pipeline health and evaluate technical risks alongside Sales leadership.

• Create standardized frameworks for executing Proof of Value.

• Engage in high-stakes deal evaluations, technical escalations, and executive discussions with customers.

• Examine team performance metrics and win/loss data, develop competitive battlecards, and implement AI productivity tools.

⛳️ Requirements

• Residing in and authorized to work in England.

• Fluent in both spoken and written English.

• Proven track record in coaching, developing, and managing Sales Engineers or technical solutions professionals in a dynamic environment.

• Established expertise in value-based discovery, solution design, and structured Proofs of Value with defined business outcomes.

• Strong capability to collaborate with Sales leaders on pipeline qualification, identifying deal risks, and strategically allocating technical resources.

• Preferred knowledge of Identity and Access Management, Directory Services (LDAP, Active Directory), Single Sign-On, and Multi-Factor Authentication.

• Preferred understanding of Unified Endpoint Management / Mobile Device Management across macOS, Windows, Linux, iOS, and Android platforms.

• Familiarity with JumpCloud, Microsoft Entra/Intune, Okta, Omnissa (Workspace ONE), or Jamf.

• Experience with Salesforce, Gong/Chorus, demonstration automation tools, and generative AI productivity applications.

• Ability to inspire and align distributed teams in multi-country remote settings.

• Strong verbal and written communication skills, bridging technical specifics with business results.

• Adaptability and problem-solving capabilities in a rapidly growing SaaS environment.

• Over 5 years of experience in presales sales engineering or technical solutions within B2B SaaS/IT infrastructure.

• At least 2 years of formal people management or technical team leadership experience.

🏝️ Benefits

• Remote-first work structure within England.

• Chance to collaborate with global teams in over 15 countries.

• Opportunities for professional development and to share and enhance expertise.

• Leadership role with a high degree of autonomy.

• Ability to influence team culture and shape product development.

• Commitment to equal opportunity employment.