Manager, Provider Recruiting – Global

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee comprehensive global provider recruitment to facilitate international customer launches, regional growth, and anticipated demand.

• Collaborate with international legal advisors, credentialing teams, analytics, customer success, and implementation teams to develop compliant recruitment strategies.

• Manage customer launch timelines, urgent member needs, and program expansion priorities effectively.

• Expand the international provider network while ensuring high standards of quality and continuity of care.

• Supervise recruiter capacity, sourcing strategies, and candidate pipelines across global markets through a U.S.-based recruiting team.

• Integrate AI tools and automated workflows for translation support, localized candidate communication, SOP documentation, and operational reporting.

• Enhance candidate routing, workflows, and process cycle durations.

• Mentor, coach, and develop team members while establishing performance expectations.

• Ensure compliance with provider regulations, quality standards, background checks, and credentialing handoff procedures.

• Achieve monthly and quarterly hiring throughput objectives.

• Maintain target cost-per-hire metrics.

• Provide sufficient provider capacity for global customer launches and demand spikes.

• Enhance team efficiency through workflow redesign and AI tool implementation.

• Report directly to the Senior Manager of Provider Recruiting.

⛳️ Requirements

• A minimum of 5 years of experience in talent acquisition or recruitment.

• At least 2 years of experience in a supervisory or management position.

• Experience in hiring healthcare providers or other providers on an international scale.

• Familiarity with diverse regional norms, translation considerations, and time zone management.

• Proven success in high-volume healthcare or provider recruitment.

• Ability to manage time zone differences asynchronously and maintain scheduling flexibility.

• Strong collaborative skills with analytics, customer success, legal, and operations teams.

• Experience implementing AI tools in operational workflows for SOP drafting, candidate communication, metrics tracking, and throughput scaling.

• Excellent analytical skills for assessing recruiting metrics and deriving actionable insights.

• Outstanding communication, stakeholder management, and team leadership abilities.

• Experience working in a fast-paced, high-growth, fully remote environment.

• Willingness to travel 1–2 weeks annually for company and team offsites.

• Preferred: experience in behavioral health, mental health, or digital health recruitment across global markets.

• Preferred: knowledge of applicant tracking systems and talent platforms; experience with Salesforce ATS is a plus.

🏝️ Benefits

• Health, dental, and vision coverage starting on the first day of employment.

• One Medical accounts provided.

• HSA and FSA plans available, with Spring contributing up to $1K for HSAs based on plan type.

• Employer-sponsored 401(k) matching up to 2%.

• Annual allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and their dependents.

• Paid time off, including vacation, sick leave, and company holidays.

• Parental leave after 6 months: 18 weeks for birthing parents and 16 weeks for non-birthing parents.

• Noom weight management program available.

• Fertility care support through Carrot, including a $4,000 reimbursement for related expenses.

• Access to Wellhub for fitness, mindfulness, nutrition, and sleep subscriptions.

• Child care, backup care, and elder care support sponsored by BrightHorizons.

• Up to $1,000 annually for professional development reimbursement.

• $200 annual donation matching program.

• Fully remote work environment.

• Minimal travel required for company and team offsites.