Manager, Partnerships – Network Development

This is a fully remote position, open to applicants in Arizona, +10 more states.

📋 Description

• Recruit, onboard, mentor, and supervise Care Partnerships Associates.

• Conduct regular one-on-one meetings, pipeline and account assessments, and outreach coaching; establish clear objectives and hold the team accountable.

• Take ownership of the West Coast territory strategy and targets for new client engagements, referral growth, and the development of new and expanded partnerships.

• Allocate and rebalance portfolios to ensure high-potential accounts receive adequate coverage.

• Direct market research efforts and prioritize health systems, physician groups, primary care, OB/GYN, specialty practices, and additional referral sources.

• Facilitate effective outbound communication through phone calls, emails, virtual meetings, and in-person interactions.

• Lead reactivation strategies for dwindling or inactive partners and enhance relationships across providers, offices, departments, and locations.

• Establish and nurture relationships with health systems and practices; participate in high-value pursuits and escalate partner concerns.

• Enhance the referral experience, eliminate patient-access obstacles, and promote the use of tools like the Patient Referral Dashboard.

• Identify recurring partner requirements and collaborate with leadership and internal teams to devise solutions.

• Utilize Salesforce, Looker, dashboards, and referral data to assess performance, forecast outcomes, and pinpoint opportunities.

• Ensure CRM data accuracy and follow through on partner commitments.

• Work in conjunction with Account Operations, Sales Operations, Marketing, Product, Clinical Operations, Data & Analytics, Billing, and other teams.

• Share insights from the West Coast, refine playbooks and best practices, and contribute to Care Partnerships objectives.

⛳️ Requirements

• Over 5 years of experience in network development, business development, healthcare outreach, sales, account management, provider relations, or a similar field, demonstrating a history of driving referral or revenue growth.

• More than 2 years of experience in managing or formally coaching team members.

• Excellent communication, relationship-building, and problem-solving abilities, particularly with physicians, practice managers, and health system leaders.

• Self-assured in outbound outreach and establishing new relationships, with the capability to coach others in similar efforts.

• Proficient in leveraging data and performance metrics to set priorities and inform decision-making.

• Experience with CRM systems; Salesforce is strongly preferred.

• Strong sense of ownership, organizational skills, and follow-through capabilities.

• Ability to excel in a fast-paced, growth-focused environment.

• Bachelor's degree in Business, Healthcare, Marketing, Communications, or a related field is preferred.

• Familiarity with healthcare markets on the West Coast is an advantage.

• Willingness to travel occasionally for partner meetings and team events.

• Candidates must be legally authorized to work in the United States at the time of hiring.

• This position does not qualify for employment visa sponsorship, either presently or in the future.

🏝️ Benefits

• Comprehensive healthcare, dental, vision, and life insurance benefits.

• 401K plan with a 3% employer match.

• Paid time off and recognized holidays.

• Additional coverage options, including Short-Term Disability, Long-Term Disability, and Group Accident Insurance.

• Opportunities for professional development and career advancement.

• A vibrant team culture.