Manager, Life Underwriting

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide expert analysis and supervision on intricate and escalated cases

• Ensure alignment with underwriting standards and mortality goals

• Manage facultative referrals when necessary

• Supervise complex case adjudication during high-demand periods

• Lead and cultivate a team of underwriters, establish daily priorities, and ensure adherence to service levels, consistency, and quality

• Utilize analytics dashboards to monitor mortality, placement, cycle time, and referral rates

• Implement targeted enhancements in underwriting practices

• Pilot and assess new underwriting technologies and vendor solutions

• Document business cases and evaluate outcomes

• Mentor, develop, and enhance underwriters' skills in analytical reasoning, digital tools, and customer-focused practices

• Negotiate appeals and make decisions on formal change requests to previous underwriting judgments

• Communicate with field force and home office personnel to gather information, resolve issues, and convey decisions

⛳️ Requirements

• Extensive expertise in life underwriting, including the authority to adjudicate complex, high-value cases and provide guidance on escalated decisions

• At least 5 years of experience in life underwriting

• Proven ability to lead teams and manage intricate case decisions

• Proficient understanding of automated underwriting platforms and programs, including Random Holdouts (RHO) and Post-Issue Audits (PIA)

• Experience in quality control management

• Strong communication and stakeholder engagement skills

• Ability to collaborate effectively with reinsurers and vendors

• Capacity to nurture a collaborative team environment and coach underwriters to enhance digital fluency and adopt new tools and workflows

• Commitment to ethical decision-making, regulatory compliance, and sustainable practices

• Experience with advanced analytics and visualization tools (preferred)

• Familiarity with Electronic Health Record (EHR) data, GenAI-enabled tools, and behavioral economics concepts (preferred)

• Legally authorized to work in the United States without current or future employer sponsorship

🏝️ Benefits

• Opportunities for skill development

• Leadership enhancement programs

• Philanthropic engagement opportunities

• Modern, supportive, flexible, and inclusive benefits and resources

• Benefits available for full-time eligible employees