Manager, Legal Programs – Product

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and establish scalable legal compliance programs from the ground up.

• Outline the program scope, intake processes, workflows, RACI roles and responsibilities, SLAs, tools, and documentation.

• Analyze existing legal and compliance processes, identify areas for improvement, and refine them continuously.

• Create repeatable playbooks, templates, checklists, and self-service resources.

• Establish, maintain, and update knowledge repositories and guidance documents in collaboration with Marketing Compliance and Product teams.

• Design and implement compliance programs for advertising, promotional, and CRM content.

• Oversee legal, regulatory, and medical/clinical review of claims and creative materials.

• Maintain records of substantiation and approvals, manage review queues and turnaround times.

• Collaborate with Marketing and Brand to incorporate compliance into workflows.

• Operationalize compliance across sourcing, manufacturing, and fulfillment with Supply Chain, Procurement, Quality, and Regulatory teams.

• Manage the intake and triage of incoming requests from Legal and business teams.

• Facilitate stakeholder input, escalate issues needing senior legal review, and track matters to resolution.

• Project-manage risk assessments, audits, and reviews.

• Keep track of inventories, decisions, and audit trails.

• Prepare status reports and metrics for leadership to monitor program health.

• Assess and implement process improvements, automation, and systems tools.

• Lead change management efforts to ensure the adoption and sustainability of new programs and workflows.

⛳️ Requirements

• 8+ years of experience in program or project management within legal, compliance, regulatory, or operations fields.

• Ideally, experience in a regulated industry such as healthcare, life sciences, consumer products, or e-commerce.

• Proven experience in designing and building programs and processes from the ground up, including intake, workflow, documentation, and governance.

• Hands-on knowledge of supply chain/vendor compliance, marketing/advertising compliance, or product regulatory compliance.

• Experience in mapping workflows, eliminating friction, and developing repeatable playbooks, templates, and self-service resources.

• Ability to collaborate effectively with stakeholders from Legal, Regulatory, Marketing, Supply Chain, Product, and Engineering.

• Exceptional organizational, written, and verbal communication skills.

• Keen attention to detail and capability to manage multiple workstreams simultaneously.

• Ability to work independently in a fast-paced, evolving environment and provide structure amid ambiguity.

• Proficient with program/project management and collaboration tools, including ticketing/intake systems, trackers, and workflow automation.

• Preferred: experience in telehealth, digital health, pharmacy, or another regulated healthcare environment.

• Preferred: knowledge of HIPAA, CCPA/CPRA, GDPR, FTC, or FDA regulations and frameworks.

• Preferred: experience in vendor due diligence, third-party risk, or supplier onboarding.

• Preferred: PMP, CIPP, CIPM, Six Sigma, or process improvement certifications.

• Must be legally authorized to work in the U.S. without any restrictions for any employer.

🏝️ Benefits

• Competitive salary and equity compensation for full-time positions.

• Unlimited paid time off (PTO).

• Company holidays.

• Quarterly mental health days.

• Comprehensive medical, dental, and vision insurance.

• Parental leave.

• Employee Stock Purchase Program (ESPP).

• 401(k) plan with employer matching contributions.

• Offsite team retreats.

• Flexible and remote work options.

• Reasonable accommodations for qualified individuals with disabilities and disabled veterans.