Manager, Executive Administration

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead a team of five Executive Assistants, offering continuous coaching, feedback, and development through regular one-on-one meetings.

• Enhance and refine team workflows, including collaborative playbooks, escalation paths, and standards for calendar management, travel, meeting prep, and confidentiality.

• Develop and implement the EA career progression framework, guiding each EA toward their next advancement.

• Establish guidelines for AI utilization within the EA team, encompassing tools, use cases, and boundaries that necessitate human judgment.

• Define policies for PTO and peak-period coverage, prioritize internal requests, allocate tasks, and establish decision-making authority.

• Oversee recruitment, onboarding, and performance management across various time zones.

• Take ownership of the playbook for offsite events, including travel arrangements, agendas, budgets, and vendor relations.

• Personally plan for supported executives and commit to traveling 10–20% for team and leadership meetings.

• Manage company-wide processes and platforms, including Navan.

• Collaborate with executives to align time, focus, and energy with key priorities.

• Act as a trusted thought partner by developing plans, synthesizing stakeholder feedback, and aligning work with organizational objectives.

• Prepare executives for meetings with relevant materials, context, and agendas; track follow-ups and prompt stakeholders.

• Cultivate relationships with internal and external stakeholders and contribute to shaping leadership rituals.

• Organize both international and domestic travel and oversee expense management.

• Manage sensitive information with professionalism, discretion, and sound judgment.

⛳️ Requirements

• Over 8 years of experience as an Executive Assistant supporting a CEO and/or multiple C-suite executives.

• More than 3 years of experience in people management, leading Executive Assistants or a comparable team.

• Proven ability to create or enhance team processes (playbooks, workflows, standards) that improved quality and consistency.

• Experience managing EAs across different time zones.

• Background in a technology company.

• Displayed judgment and discretion, particularly in handling confidential and sensitive information with integrity.

• Familiarity with the use of AI tools in your work, along with a clear perspective on where AI outputs can be trusted or not for confidential and executive-facing materials.

• Proficient in scheduling across both domestic and international time zones.

• Expertise in Google Suite, Slack, Navan, and Claude.

• Quick to adapt to new tools, including AI and other essential technologies as identified.

• Experience working for a publicly traded company.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability insurance plans (100% covered for employees).

• Paid parental leave.

• 401(k) plan with a company matching program.

• Mental Wellness Program & Employee Assistance Program (EAP) for mental health support.

• Generous time off policy: flexible PTO, company-wide holidays throughout the year, plus summer and winter shutdowns.

• Opportunities for Learning & Development.

• Provision of equipment, tools, and reimbursement support for an efficient remote workspace.

• Complimentary Life360 Platinum Membership and Tile trackers.

• Equity compensation through Restricted Stock Units (RSUs).