L1 SAP Basis Administrator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Deliver SAP HANA Database Administration and production support across various SAP environments.

• Carry out SAP Basis administration and provide technical support, which includes system monitoring, troubleshooting, and resolving issues.

• Implement both major and minor SAP upgrades, encompassing planning, preparation, execution, and post-upgrade validation.

• Utilize the SAP Software Update Manager (SUM) tool for performing SAP upgrades and maintenance tasks.

• Conduct RHEL OS patching and maintenance using Linux shell scripts to automate and enhance patching processes.

• Assist with SAP system kernel upgrades, patches, configuration modifications, and technical maintenance.

• Diagnose and support external system integrations and connectivity, addressing handshake and connection-related challenges.

• Set up and troubleshoot SAP Remote Function Call (RFC) connectivity between SAP systems and external applications.

• Examine technical logs and collaborate with infrastructure, network, security, and application teams to resolve intricate issues.

• Engage in scheduled maintenance activities, system refreshes, upgrades, and infrastructure modifications.

• Adhere to operational procedures, change management protocols, and production support standards.

• Provide on-call or after-hours assistance when necessary for critical maintenance and production tasks.

⛳️ Requirements

• Proficient SAP HANA / SAP Basis Support Engineer.

• Extensive hands-on experience in SAP HANA Database Administration.

• In-depth knowledge of SAP Basis administration and support.

• Experience in supporting SAP production environments.

• Practical experience with SAP major and minor upgrades and the SUM tool.

• Strong understanding of RHEL/Linux administration and shell scripting.

• Experience in SAP kernel upgrades and system patching.

• Solid grasp of RFC connectivity and troubleshooting methods.

• Experience in resolving external system interface issues, connectivity, and handshake-related problems.

• Capability to troubleshoot issues across SAP, database, operating system, network, and external integration layers.

• Strong analytical and problem-solving abilities.

• Effective communication skills and the capacity to work collaboratively with distributed technical teams.

• Preferred: Experience in supporting SAP HANA on cloud infrastructure/AWS.

• Preferred: Background in SAP system migrations, infrastructure resizing, and technical upgrades.

• Preferred: Familiarity with automation using Linux shell scripts.

• Preferred: Knowledge of SAP monitoring and enterprise operational tools.

• Preferred: Ability to independently manage technical activities from planning through to implementation and validation.

🏝️ Benefits

• Full-time employment.

• On-call or after-hours support when necessary for critical maintenance and production tasks.