Manager, Enterprise-Wide Applications

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee Northrop Grumman’s Salesforce program along with associated enterprise application initiatives.

• Take ownership of Salesforce strategy, roadmap, governance, and operational execution for Business Development, Environmental Sustainability, and Mission Systems programs.

• Convert business goals into scalable, secure, user-centric Salesforce and enterprise application strategies.

• Lead practice communities and working groups to establish standards and best practices.

• Guide, prioritize, coach, and mentor Salesforce Administrators/Developers.

• Establish team goals and expectations while encouraging continuous improvement, accountability, and knowledge sharing.

• Act as the main stakeholder contact for Business Development, Environmental Sustainability, and Mission Systems programs.

• Facilitate leadership meetings to assess priorities, roadmap, risks, and status updates.

• Organize requirements gathering, solution design evaluations, and change management processes.

• Develop and oversee budgets, forecasts, and resource plans.

• Manage Statements of Work for both internal and external delivery teams.

• Collaborate with procurement, vendors, and stakeholders regarding contracts, renewals, technical services, and licensing.

• Lead Salesforce configuration, integration, and enhancement projects.

• Implement project management practices for planning, execution, risk and issue management, and reporting.

• Coordinate dependencies across various initiatives while balancing immediate needs with long-term strategy.

• Troubleshoot and resolve intricate technical issues alongside developers and administrators.

• Ensure solutions adhere to security, compliance, and architectural standards.

• Support Salesforce incident and problem management processes.

• Conduct trainings, demonstrations, and office hours to promote user adoption.

• Supervise documentation, Concept of Operations, and training resources.

• Advocate for data stewardship and system ownership.

⛳️ Requirements

• Bachelor’s degree with 8 years of relevant professional experience; or a Master's degree with 6 years of relevant professional experience; or 12 years of relevant experience in lieu of a degree.

• Proven experience leading enterprise or multi-sector applications.

• Experience collaborating with business stakeholders to define requirements, prioritize initiatives, and align technology projects with business outcomes.

• Strong project management experience, ideally in software or enterprise application delivery.

• Ability to effectively communicate with both technical and non-technical stakeholders, including functional leadership and program managers.

• Experience leading training sessions, Q&A forums, or communities of practice related to technology or process changes.

• Ability to work collaboratively with developers, administrators, and engineers to resolve issues, clarify requirements, and guide solution strategies.

• Excellent organizational skills with the ability to manage multiple concurrent initiatives and priorities.

• Capacity to effectively lead and coordinate remote teams and stakeholders.

• Commitment to continuous learning and interest in Salesforce and related enterprise applications.

• Formal experience in people leadership is preferred.

• Experience managing or implementing Salesforce or similar Business Development/CRM platforms is preferred.

• Familiarity with Business Development organizations or software, Environmental Sustainability initiatives, or Mission Systems programs is preferred.

• Program, portfolio, or product management experience in enterprise or multi-sector software solutions is preferred.

• PMP certification is preferred, or equivalent program/portfolio management experience.

• Experience managing budgets, SOWs, and/or vendor relationships for technology programs is preferred.

• Understanding of agile or hybrid project management methodologies is preferred.

• Experience in establishing governance structures, standards, and best practices for enterprise applications is preferred.

• U.S. Citizenship is required for all positions with a government clearance and certain other restricted roles.

🏝️ Benefits

• Flexible work arrangements.

• Outstanding learning opportunities.

• Exposure to a diverse range of projects and clients.

• Supportive team environment.

• Comprehensive benefits and healthcare.

• Health insurance coverage.

• Life and disability insurance.

• Savings plan.

• Company-paid holidays.

• Paid time off (PTO) for vacation and/or personal matters.

• 9/80 work schedule.

• 401k matching program.

• Opportunities for overtime.

• Shift differential.

• Discretionary bonus.

• Potential long-term incentives for Vice President or Director positions.