Manager, Commercial Meetings & Marketing Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Support HCP Leads with the organization of Speaker Bureau scheduling, communications, contracting, payment documentation, travel arrangements, vendor management, and reconciliation processes.

• Serve as a backup for the RAPID (Veeva) program setup, contracting, engagement, and ongoing maintenance.

• Manage the marketing materials publishing portal and the inventory of promotional items, giveaways, and exhibit assets.

• Oversee the replenishment, shipping, returns, event reconciliation, budget management, compliance documentation, and rush-shipping approvals.

• Facilitate coordination with congress agencies and vendors, including managing scopes, timelines, quality assurance, deliverables, purchasing, invoicing, forecasts, and reconciliations.

• Coordinate cross-functional projects, monitor milestones and commitments, and address operational gaps.

• Maintain standard operating procedures (SOPs), templates, trackers, and shared resources.

• Utilize AI-enabled tools to enhance workflows while adhering to company privacy, security, and review standards.

• Organize employee and partner onboarding, introductions, training, access, guides, equipment, licenses, and platform requirements.

• Manage departmental calendars and Commercial meetings and events, including invitations, agendas, registrations, attendee communications, travel logistics, venues, vendor coordination, budgets, materials, onsite logistics, and follow-up on action items.

• Provide support for larger events and congresses, including the scheduling of individual meetings.

• Independently oversee assigned tasks and deliver hands-on support for urgent requests, presentations, communications, and daily coordination.

⛳️ Requirements

• A minimum of 6 years of progressively responsible experience in marketing operations, commercial operations, corporate meetings/events, or cross-functional project management.

• Experience in the biotechnology or pharmaceutical sector is preferred.

• Demonstrated strong project management skills and the ability to exercise independent judgment.

• Proven experience in event planning and execution, agency/vendor coordination, budget oversight, procurement workflows, and stakeholder communications.

• Capability to establish processes and SOPs, enhance onboarding, organize shared resources, and manage technology and equipment requirements.

• Working knowledge of regulated healthcare or pharmaceutical environments.

• Preferred experience in HCP Speaker Bureau logistics and compliance.

• Exceptional communication, organizational, and problem-solving abilities.

• Ability to influence others without direct authority and manage details personally.

• Advanced proficiency in Outlook, PowerPoint, Excel, Teams, and SharePoint.

• Extensive hands-on experience utilizing AI tools to optimize workflows, automate suitable tasks, and enhance knowledge management and productivity within company policies and compliance standards.

• Proactive, resourceful, adaptable, and focused on service.

• Willingness to adjust travel and working hours in alignment with major meetings or events.

• Comfort with screen work, basic hand coordination, clear communication, and occasional movement.

🏝️ Benefits

• 99% of the premium covered for medical, dental, and vision plans.

• Company-paid life insurance.

• Accidental Death & Dismemberment (AD&D) benefits.

• Disability benefits.

• Voluntary options to customize coverage.

• Dollar-for-dollar 401(k) match up to 6% on eligible contributions.

• Long-term stock incentives.

• Employee Stock Purchase Plan (ESPP).

• Discretionary quarterly bonus.

• Highly flexible wellness benefit.

• Generous paid time off (PTO).

• Paid holidays.

• Company-wide shutdowns.