Manager, Business Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Enhance team efficiency and quality by ensuring Business Development Advisors carry out employer outreach, follow-up, opportunity development, and business cultivation tasks.

• Assess and mentor team performance towards employer engagement, job orders, interviews, hires, placements, and employer conversion objectives.

• Create, assess, and refine assigned territories utilizing market insights, CRM data, and employer feedback.

• Strengthen employer collaborations, pinpoint growth opportunities, and align hiring needs with graduate preparedness.

• Supervise proactive employer outreach, account development, lead management, and relationship-building efforts.

• Guarantee Business Development Advisors uncover future hiring opportunities, establish quality job orders, and sustain a viable employer-demand pipeline.

• Conduct coaching sessions, call evaluations, pipeline reviews, and individual development discussions.

• Address manager-level customer service, re-engagement, and escalation issues.

• Maintain favorable relationships with employers, graduates, alumni, and internal partners.

• Promote accountability, wellness, recognition, engagement, and performance.

• Meet with direct reports to offer feedback and support their professional advancement.

• Communicate compliance obligations and escalate compliance issues to the Compliance department.

• Perform additional responsibilities as required.

⛳️ Requirements

• Associate degree or equivalent professional experience.

• Background in business-to-business sales, business development, staffing, employment services, employer relations, career services, workforce development, or a related area.

• Experience in managing, coaching, or mentoring individuals or teams.

• Proven track record of achieving results through outbound activities, relationship building, follow-up discipline, and performance accountability.

• Excellent interpersonal communication, presentation, relationship-building, and influencing abilities.

• Capability to leverage data, reporting, CRM notes, and pipeline insights to monitor performance and guide team execution.

• Proficient in MS Office, including Word, Excel, PowerPoint, and other business tools such as Microsoft Teams.

• Familiarity with CRM systems or lead management platforms.

• Understanding of relevant state laws, federal and state compliance regulations, U.S. Department of Education standards, accrediting agency requirements, and internal policies.

• Home office setup with a quiet workspace, ability to appear on camera, and a wired connection to high-speed internet.

• Willingness to work evenings and weekends as necessary.

• Preferred: More than 3 years of experience in a related field.

• Preferred: Experience in leading teams and/or managing personnel in a production-oriented environment.

• Preferred: Experience in overseeing outbound activities, sales pipelines, employer accounts, territories, or business development performance.

🏝️ Benefits

• Medical (including prescription), Dental, Vision (UMA subsidized).

• FSA/HSA (Depending on Medical Plan chosen).

• Basic Life Insurance (UMA paid).

• Additional Voluntary Life Insurance (Team Member paid).

• Employee Assistance Program – EAP (UMA paid).

• Long Term Disability (UMA paid).

• Short Term Disability (Team Member paid).

• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid).

• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off.

• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age).

• Pet Insurance.

• Identity Theft Protection.

• Fully remote work arrangement with occasional planned onsite travel.

• Continuous learning, professional development, and career growth opportunities.

• Recognition and rewards for team member contributions.