Manager, Accounts Receivable

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily operations of staff, whether on-site or remote, for a client hospital.

• Direct team efforts and ensure thorough follow-up by the team.

• Address pertinent inquiries, establish objectives, allocate resources, monitor and analyze accounts receivable, and uphold staff accountability.

• Deliver hands-on training to staff members.

• Supervise outstanding patient accounts and pinpoint as well as rectify billing errors and claim denials.

• Lead weekly team meetings aimed at enhancing revenue cycle performance and ongoing training.

• Maintain and monitor standard operating procedures and process improvement initiatives.

• Examine patient accounts for accuracy in billing codes, patient demographics, and insurance details.

• Develop and implement strategies to boost collection rates and minimize outstanding accounts receivable.

• Track complex payer trends and relay issues and researched payer-specific guidelines to management.

• Produce regular reports on team performance and key metrics, identify potential challenges, and devise solutions.

• Guide and evaluate team performance based on key metrics and monthly collection targets.

• Recognize areas for improvement and execute action plans addressing payer and denial challenges.

• Protect confidential patient account information in both verbal communications and written correspondence.

• Supervise daily billing and collections for Medicare, Medicaid, Worker’s Compensation, BCBS, HMOs/PPOs, commercial insurance, and self-pay accounts.

• Interpret and follow up on insurance contracts regarding rates, discounts, and filing instructions.

• Implement federal and state credit collection regulations and guidelines.

• Manage HR-related responsibilities including new hire orientation, staffing coverage, time-off approvals, timecards, counseling/discipline, and evaluations.

• Monitor staff productivity effectively.

• Coordinate agendas and present findings during scheduled conference calls.

• Research and analyze patient accounts as needed.

• Prepare and submit company- and client-required reports in a timely manner.

⛳️ Requirements

• Minimum of five (5) years of experience in general hospital business office billing and collections.

• At least two years of experience at the managerial level.

• Proficient understanding of medical office operations or medical terminology training.

• High level of professionalism demonstrated through appearance and conduct.

• Familiarity with critical access hospital business office functions.

• Strong analytical abilities to detect and resolve complex billing issues.

• High school diploma or equivalent required.

• Proficiency in billing software, electronic health records systems, and data analysis tools.

• Expertise in billing and/or collections for Medicare, Medicaid, commercial accounts, and self-pay.

• Comprehensive understanding of the entire revenue cycle.

• Knowledge of hospital, clinic, and business office operations.

• Ability to read and write for calculations and report preparation with supporting documentation.

• Excellent verbal and written communication skills.

• Manual dexterity for data entry and retrieval on a computer.

• Capability to sit for extended periods.

• Ability to move moderately heavy objects.

• Travel to client site(s) required at less than 10% frequency.

🏝️ Benefits

• Comprehensive health and wellness benefits, including medical, dental, vision, life insurance, and short and long-term disability coverage.

• Health Savings Account (HSA) with employer contributions.

• Flexible spending accounts for healthcare and dependent care expenses.

• Wellness platform offering premium incentives.

• Employee assistance support services.

• Additional voluntary supplemental plans, including accident, critical illness, hospital indemnity, and child disability insurance.

• Generous and flexible paid time off offerings.

• Company-paid holidays.

• 401(k) plan with discretionary employer matching opportunities.

• Opportunities for professional development.

• Company-issued equipment provided.