Manager, Account Executives

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead a fully remote team of Account Executives.

• Take ownership of team goals related to outreach activities, lead generation, conversion rates, and monthly loan application volumes.

• Provide coaching to team members through weekly one-on-ones, pipeline evaluations, and real-time feedback during calls and partner meetings.

• Hold Account Executives accountable to production standards and step in when performance does not meet expectations.

• Conduct weekly reviews of the pipeline, inspect activities, and submit forecasts.

• Facilitate the onboarding and training of new Account Executives to ensure productivity.

• Participate in the interviewing and hiring process of Account Executives while building a candidate pipeline.

• Equip the team to effectively position the Knock Bridge Loan™ against competitors and address objections related to cost, rates, and timing.

• Ensure compliant representation of Knock's partner lender relationships.

• Maintain accurate pipeline data and uphold data integrity within MeridianLink Mortgage (MLM).

• Report systemic obstacles to sales leadership, providing supporting evidence.

• Collaborate with Lending Operations and Underwriting to ensure timely movement of submitted applications.

⛳️ Requirements

• Demonstrated success in managing team performance, not just personal quotas.

• Proven capability to coach sales professionals and identify whether an Account Executive's challenges stem from activity levels, targeting, or skill sets.

• Familiarity with the decision-making processes of loan officers, team leads, and branch managers.

• Ability to sell the product personally and demonstrate the pitch in front of partners.

• Comfortable reviewing pipeline and activity data.

• Willingness to provide direct feedback and maintain consistent standards across the team.

• Excellent communication and presentation skills.

• Commitment to promoting inclusive and equitable practices.

• Proven success in a fully remote, distributed team environment.

• Recent experience in lending is required.

• Minimum of 5 years of experience in sales or business development within the mortgage, real estate, or proptech sectors.

• At least 2 years of experience leading or formally mentoring a sales team.

• Bachelor's degree preferred, or equivalent experience.

• Willingness to travel, including overnight travel at least 4 times per year.

• Ability to lift, carry, and push up to 20 lbs.

• Capability to perform essential job functions with or without reasonable accommodation.

🏝️ Benefits

• Monthly bonus based on the achievement of plan metrics.

• Remote-first flexibility and a 100% remote work culture.

• Comprehensive medical, dental, and vision benefits for full-time employees starting on the first day of employment.

• Flexible Paid Time Off for full-time employees.

• Paid parental leave for all full-time employees: 12 weeks for the birthing parent and 6 weeks for the non-birthing parent.

• $1,000 annually for professional development.

• Life, AD&D, and Disability insurance for full-time employees.

• 401K (non-contributory by Knock) available for all employees.

• $75 monthly allowance for health and wellness.

• Up to $400 monthly for co-working space for eligible employees.

• $100 monthly allowance for home internet, mobile phone, or other communication devices.

• $2,500 referral bonus for eligible employees.