
Major Account Director
Posted 3 days ago

Posted 3 days ago
This is a fully remote position, open to applicants in United States.
• Establish and nurture relationships with current customers as well as new strategic accounts.
• Develop and implement account strategies and plans aimed at maximizing customer value and driving substantial revenue growth, which includes account planning, mapping, and multi-threaded selling.
• Act as a subject matter expert for customers regarding CoLab and industry best practices.
• Identify, assess, and cultivate opportunities within existing client accounts.
• Collaborate with Account Executives and Customer Success teams on enterprise account expansions and renewals.
• Grasp customers’ business and technical requirements to accomplish desired results.
• Oversee follow-up discussions and maintain documentation of all activities in Salesforce.
• Travel to customer locations approximately one week per month.
• Participate in occasional on-site team meetings in Newfoundland, Canada, at least twice a year, as well as attend various offsite meetings.
• Proven experience managing complex enterprise or major accounts within a SaaS environment, or possess an engineering background combined with strong closing capabilities.
• At least 1-2 years of experience working with large enterprise customers (10,000 employees or more).
• Proficient in understanding and analyzing use cases, and demonstrating a highly technical product.
• Capability to navigate intricate enterprise sales for a product that is newly launched in the market.
• Experience in complex account planning, account mapping, and selling across various departments.
• Exceptional communication skills with the ability to effectively convey messages.
• Bonus: Experience working with manufacturing clients, including but not limited to automotive, medical device, and hardware/mechanical consumer products.
• Details regarding travel arrangements and covered expenses will be addressed during the hiring process.
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