Major Account Director

Posted 3 days ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and nurture relationships with current customers as well as new strategic accounts.

• Develop and implement account strategies and plans aimed at maximizing customer value and driving substantial revenue growth, which includes account planning, mapping, and multi-threaded selling.

• Act as a subject matter expert for customers regarding CoLab and industry best practices.

• Identify, assess, and cultivate opportunities within existing client accounts.

• Collaborate with Account Executives and Customer Success teams on enterprise account expansions and renewals.

• Grasp customers’ business and technical requirements to accomplish desired results.

• Oversee follow-up discussions and maintain documentation of all activities in Salesforce.

• Travel to customer locations approximately one week per month.

• Participate in occasional on-site team meetings in Newfoundland, Canada, at least twice a year, as well as attend various offsite meetings.


⛳️ Requirements

• Proven experience managing complex enterprise or major accounts within a SaaS environment, or possess an engineering background combined with strong closing capabilities.

• At least 1-2 years of experience working with large enterprise customers (10,000 employees or more).

• Proficient in understanding and analyzing use cases, and demonstrating a highly technical product.

• Capability to navigate intricate enterprise sales for a product that is newly launched in the market.

• Experience in complex account planning, account mapping, and selling across various departments.

• Exceptional communication skills with the ability to effectively convey messages.

• Bonus: Experience working with manufacturing clients, including but not limited to automotive, medical device, and hardware/mechanical consumer products.


🏝️ Benefits

• Details regarding travel arrangements and covered expenses will be addressed during the hiring process.

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