Lung Transplant Account Manager

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Propel the adoption and growth of the CareDx transplant diagnostics portfolio.

• Collaborate and coordinate with Solutions Account Managers, Clinical Liaisons, and Medical Science Liaisons to formulate and implement account-specific growth strategies.

• Cultivate a comprehensive understanding of account needs, goals, and challenges to deliver customized solutions.

• Discover new business opportunities within current accounts for upselling and cross-selling CareDx products, solutions, and services.

• Design and execute strategic account plans to foster growth, meet sales objectives, capture market share, broaden the CareDx presence, and fulfill commercial targets.

• Acquire in-depth product knowledge and develop clinical and technical expertise in therapeutic areas, scientific concepts, testing platforms, mechanisms, processes, and related clinical studies.

• Identify key customer stakeholders and influencers, nurture relationships and partnerships, gather feedback, and address customer concerns.

• Forecast and oversee the sales pipeline and growth strategies at both account and regional levels.

• Compile performance reports for regional leadership, covering strategy effectiveness, ROI, and other KPIs.

• Collaborate with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations teams to meet customer needs.

• Report directly to the Regional Director.

⛳️ Requirements

• A bachelor’s degree is required; an advanced degree such as an MBA is preferred.

• At least 10 years of experience in sales or strategic account management within the healthcare sector.

• Proven experience selling to hospitals, health systems, and/or enterprise-level accounts across various stakeholder levels and departments.

• A history of developing successful account strategies that optimize business outcomes.

• Excellent written, verbal communication, and organizational skills.

• Willingness to travel 50–75% or more, including frequent day trips and overnight stays.

• Proficiency in Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools.

• Knowledge of therapeutic areas, scientific concepts, testing platforms, mechanisms, processes, and clinical studies.

• Results-oriented, strategic thinker, patient-focused, adept at problem-solving, persistent, self-aware, and flexible.

🏝️ Benefits

• Competitive base salary along with incentive compensation.

• Comprehensive health and welfare benefits, including a gym reimbursement program.

• 401(k) savings plan with matching contributions.

• Employee Stock Purchase Plan.

• Pre-tax commuter benefits.

• Living Donor Employee Recovery Policy, offering up to 30 days of paid leave annually for full-time employees who donate an organ or bone marrow.

• Additional benefits can be found on the CareDx careers page.