LTC Regional Account Manager

This is a fully remote position, open to applicants in New Jersey, +4 more states.

📋 Description

• Act as the strategic leader for both regional and national Long-Term Care (LTC) accounts.

• Oversee essential regional and national LTC accounts, which include pharmacy providers, corporate skilled nursing chain accounts, associations, and integrated health systems.

• Generate customer insights and pinpoint marketplace needs to enhance access and broaden education on PDP diagnosis and treatment.

• Organize resources to foster lasting relationships with key LTC clients.

• Exhibit clinically precise product and disease state knowledge.

• Collaborate with Sales, Managed Markets, Medical, Marketing, and other internal stakeholders.

• Create and execute a geographic LTC business plan that promotes regional implementation and national influence.

• Identify significant influencers and stakeholders.

• Enhance ACADIA’s reputation as a reliable partner.

• Deliver high-level in-service presentations to key account stakeholders.

• Drive pull-through opportunities and projects through coordinated cross-functional execution.

• Formulate collaboration strategies across Institutional, office-based, and other LTC teams.

• Provide support to LTC Sales team members regarding regional LTC accounts.

• Align Sales Leadership, Managed Markets, Marketing, Medical Affairs, and other stakeholders around integrated strategies for major national accounts.

• Participate in regional calls and meetings.

• Assist LTC teams in developing strategic business plans for assigned accounts.

• Set work standards that align with ACADIA's corporate culture, vision, and values.

• Comply with all regulatory and promotional guidelines.

• This role is field-based and requires up to 70% travel.

⛳️ Requirements

• A Bachelor's degree in marketing, healthcare, life sciences, business administration, or an equivalent combination of relevant education and experience is required.

• At least 7 years of progressively responsible experience in sales, account management, and/or marketing within the pharmaceutical or biotech industry is required.

• A minimum of 3 years’ experience in a Long-Term Care environment/channel and in a field-based position is required.

• Strong preference for experience in interacting and building relationships with KOLs, Centers of Excellence (COE), or complex integrated health systems.

• Experience with Fellowship and advocacy programs is highly desired.

• Excellent matrix management skills are essential, both internally and externally with clients.

• Must maintain good standing with the FDA.

• Experience in CNS is highly preferred.

• Required broad-based managed markets experience covering a multi-state territory.

• Proven leadership and excellence in formulating strategies to tackle future competitive or industry developments.

• Creativity, situational analysis/problem-solving skills, and analytical abilities are necessary.

• Strong teamwork capabilities with the ability to lead collaborative, cross-functional efforts across the LTC Ecosystem, organize resources around account priorities, and achieve shared team objectives.

• Exceptional interpersonal skills, demonstrating genuine care and concern for others, with a proven ability to establish and maintain robust relationships with key accounts.

• Broad business perspective, including a solid working knowledge of office operations and systems.

• Ability to effectively communicate department or area issues and results within and across functional areas and conduct presentations of technical information related to specific projects or timelines.

• Capacity to gain cooperation from others.

• Ability to prioritize and make decisions on processes and resources based on the overall needs of the team.

• A valid driver’s license and an acceptable driving record are required.

• Ability to travel up to 70% of the time.

🏝️ Benefits

• Competitive base salary, bonus, new hire, and ongoing equity packages.

• Medical, dental, and vision insurance coverage.

• Employer-paid life, disability, business travel, and Employee Assistance Program (EAP) coverage.

• 401(k) Plan with a fully vested company match of 1:1 up to 5%.

• Employee Stock Purchase Plan with a 2-year purchase price lock-in.

• 15 or more vacation days.

• 13 to 15 paid holidays, including office closure from December 24th to January 1st.

• 10 days of paid sick leave.

• Paid parental leave benefit.

• Tuition assistance program.