Logistics Coordinator

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee both domestic and international shipments in collaboration with carriers, freight forwarders, warehouses, and various logistics providers.

• Monitor shipments from the moment of dispatch until final delivery, proactively identifying delays, exceptions, or missed delivery milestones.

• Ensure clear and timely communication regarding shipments to suppliers, warehouses, drivers, customers, and internal teams.

• Prepare, assess, and confirm shipping documents, including bills of lading, packing lists, commercial invoices, and customs documentation.

• Detect and escalate any discrepancies related to weights, quantities, shipping records, documentation, or delivery specifics.

• Manage final-mile delivery requirements and assist in resolving issues that may hinder successful customer delivery.

• Receive, evaluate, process, and report on product quality claims and shipment-related discrepancies.

• Oversee inventory transfers and warehouse logistics while ensuring accurate tracking of movement records.

• Input customer orders and maintain order details within the company’s Order Management and ERP systems.

• Generate regular and ad hoc logistics, order, claims, and shipment reports for the Operations team.

⛳️ Requirements

• 1-3+ years of experience in logistics, shipping, supply chain, transportation, or a closely related operational role.

• Experience in a B2B logistics or import/export setting with international shipments.

• Practical experience in coordinating domestic and international shipments.

• Familiarity with shipping documentation such as bills of lading, packing lists, commercial invoices, and customs paperwork.

• Proficient written English with strong professional email communication capabilities.

• Excellent attention to detail and experience adhering to structured processes and SOPs.

• Background in coordinating shipments involving Asia, Mexico, or Latin America.

• Experience in processing logistics claims, product quality claims, shipment discrepancies, or documentation exceptions.

• Familiarity with reviewing mismatches in quantities, weights, invoices, or shipment documentation.

• Strong proficiency in Excel and Microsoft Office applications.

• Experience with ERP, Order Management, inventory, or logistics tracking systems.

🏝️ Benefits

• Comprehensive health insurance coverage.

• Opportunities for professional development and growth.

• Flexible working hours and paid time off.

• Collaborative and supportive work environment.