Logistics and Operations Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee outbound shipments from the planning stage to delivery completion.

• Monitor each shipment, securing timely updates from shipping agents and ensuring accurate status reporting.

• Provide the Manager with regular updates on shipments and promptly highlight any delays, risks, or issues that need addressing.

• Assess shipping routes and agents to identify practical, dependable, and cost-effective solutions.

• Handle daily communications with suppliers, shipping agents, and customers.

• Convey accurate information and ensure follow-up until all outstanding matters are resolved.

• Clearly discuss shipment delays or operational challenges, presenting relevant information to the Manager.

• Track sales activities and the use of production materials, such as flavors and jars.

• Keep an eye on factory stock levels and identify potential shortages in advance.

• Coordinate replenishment requirements to ensure adequate materials are available for scheduled shipments.

• Utilize QuickBooks to generate purchase orders and invoices.

• Produce sales and financial reports upon request.

• Review emails prior to sending to confirm recipients, content, and attachments.

• Ensure that confidential and commercially sensitive information is disclosed only to authorized individuals.

• Maintain precise records and adhere to internal protocols for document management and communication.

⛳️ Requirements

• Proficient in spoken and written English, with strong professional email and telephone communication abilities.

• Basic understanding of supply chain and logistics processes.

• Intermediate proficiency in Microsoft 365, especially in Excel, Word, and Outlook.

• Comfortable utilizing Excel formulas and executing routine calculations accurately.

• Possess strong critical-thinking, problem-solving, organizational, and follow-up capabilities.

• Able to work consistently during Toronto business hours in the Eastern Time Zone.

• Attentive to detail and careful with confidential or commercially sensitive information.

• Experience in logistics coordination, supply chain support, purchasing, customer service, inventory management, or order processing would be advantageous.

• Previous experience with QuickBooks is preferred; candidates lacking experience must be willing to learn the platform quickly.

🏝️ Benefits

• Opportunities for growth and career advancement.

• Competitive compensation package, including Maxicare HMO, after a 3-month probationary period.