Lien Resolution Specialist, Bilingual English/Spanish

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Negotiate hospital liens and balances of medical providers under the supervision of attorneys and in accordance with firm protocols.

• Review medical invoices, validate outstanding balances, and gather necessary supporting documentation.

• Submit requests for reductions, consistently follow up, and secure written confirmations of negotiated agreements.

• Keep precise records of balances, negotiations, agreements, and case statuses in Litify.

• Collaborate with attorneys and closing staff to address outstanding issues and prepare files for settlement disbursement.

• Meet expectations regarding negotiated reductions, turnaround times, productivity, and accuracy.

• Direct legal inquiries and disputed liens requiring legal analysis to the relevant attorney.

• Assist injured clients in retaining a larger portion of their settlements and expedite the disbursement of settled cases.

⛳️ Requirements

• A minimum of 2 years of recent experience in personal injury reductions, liens, or medical bill negotiations.

• Experience in managing hospital reductions and negotiating directly with medical providers and collection agencies.

• Background in working at a plaintiff personal injury law firm.

• Proven ability to independently manage a high-volume caseload of reductions from balance verification to written agreements and closing coordination.

• Direct experience negotiating with hospitals and medical providers, with the capability to articulate strategies and outcomes.

• Proficient in both written and verbal English and Spanish.

• Resume must be submitted in English.

• Proficiency in legal case management software is essential.

• Ability to work autonomously in a remote setting.

• Experience with Litify is preferred.

• A reliable internet connection, a computer, and a quiet, professional workspace are required.

🏝️ Benefits

• 100% remote work opportunity.

• Independent contractor arrangement.

• 40-hour workweek.

• Schedule established during the interview process.