Licensed Insurance Sales Agent – BPO

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Manage incoming and outgoing calls to potential clients.

• Create a welcoming and friendly environment to discuss Aetna’s Medicare plans.

• Clearly articulate Medicare options, benefits, and the enrollment process.

• Ensure clients feel knowledgeable and assured in their choices.

• Recognize each client's distinct needs and tailor the approach to provide customized solutions.

• Build trust and rapport with clients through an engaging personality and collaborative attitude.

• Track leads and ensure timely follow-ups.

• Keep precise records of client interactions.

⛳️ Requirements

• At least 1 year of proven outbound sales experience in the Medicare sector.

• A strong desire to assist others and a dedication to exceptional customer service.

• Excellent verbal communication skills, capable of conveying complex information clearly and effectively.

• Ability to establish rapport with clients, comprehend their needs, and offer tailored solutions.

• Stay informed about Medicare products, services, and industry trends.

• Proficiency in a Microsoft Windows environment and various CRM software systems.

• Self-driven with a strong ambition to succeed and achieve high performance.

• Capability to excel in a dynamic and fast-paced work setting while paying attention to detail.

• Flexibility to modify strategies based on client needs and feedback.

• Valid Resident State Health Insurance (Required).

• Continuing Education (CEs) must be current (Required).

• High School Diploma or GED.

• Preferred: 1 year of Sales Experience.

• Preferred: 1 year in Medicare Advantage.

• Preferred: 1 year of outbound dialing experience.

🏝️ Benefits

• Medical, Dental, Vision, Life Insurance, and AD&D.

• FSA / HSA.

• Accident, Critical Illness, Hospital Indemnity.

• Supplemental Health Insurance.

• EAP.

• Pet Insurance.

• 11 Paid Holidays.

• Flexible PTO.

• 401K.