Licensed Inbound Insurance Sales Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Respond to incoming warm leads from prospective customers interested in pet insurance policies.

• Employ a consultative sales approach to identify customer needs and customize insurance solutions.

• Demonstrate the value and advantages of pet insurance policies.

• Establish call agendas to maintain control and steer conversations towards enrollment.

• Provide details about policies and coverage options while addressing customer inquiries and objections.

• Confidently and empathetically address objections and concerns.

• Utilize assumptive closing techniques to assist customers through the enrollment process.

• Accurately enroll pets in policies while collecting and documenting necessary information.

• Support current members who reach out to Trupanion.

• Work collaboratively with the sales team and management to achieve and surpass sales targets and objectives.

⛳️ Requirements

• Possession of an active provincial General/P&C Insurance license, such as an OTL General Insurance Agent license, General Level 1 license, or equivalent, based on province of residence.

• Eligible for license reciprocity in additional jurisdictions, excluding Québec.

• At least 2 years of experience in a sales position.

• Exceptional communication skills with a focus on customer satisfaction.

• Ability to actively listen, comprehend customer needs, and offer suitable solutions.

• Familiarity with the insurance industry, especially pet insurance, is advantageous.

• Strong capability to manage objections and transform them into opportunities.

• Proven history of meeting or exceeding sales targets and productivity goals.

• Positive demeanor, adaptability, and a desire to learn and advance in the role.

• Competence in basic computer applications and data entry.

• Willingness to work on weekends, including both Saturday and Sunday.

• Must be licensed to sell insurance in Canada and the province of residence.

• Flexibility for rotating shifts, including start times as early as 3:00 AM Pacific Time and as late as 1:30 PM Pacific Time.

🏝️ Benefits

• Uncapped monthly bonuses based on individual performance.

• Restricted Stock Units granted to all new team members, vesting over four years.

• Employer-paid extended health coverage for you and your family.

• RRSP, pension, etc. registration partnership with Wealthsimple.

• Four weeks of paid time off.

• 11 paid float holidays.

• Five weeks of paid sabbatical after five years of employment.

• Employer-paid medical insurance for one pet (cat or dog).

• Paid time off to volunteer at nonprofit organizations.

• Open, casual, pet-friendly, and enjoyable work environment.

• Reasonable accommodations for the job application/interview process, essential job functions, and employment benefits.