Licensed Healthcare Sales Agent

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Manage both incoming and outgoing calls with potential DSNP Medicare members, with an emphasis on sales, education, and enrollment.

• Assist individuals in navigating Dual Special Needs Plan options, ensuring they comprehend Medicare and Medicaid benefits and eligibility.

• Provide support to prospects throughout the enrollment process with precision, clarity, and a high degree of care.

• Achieve performance benchmarks related to sales targets, call quality, conversion metrics, and adherence to schedules.

• Maintain up-to-date communication with your supervisor and team members.

• Participate in team meetings and training sessions during the season.

• Work Monday through Friday during the training period.

• Transition to a designated production schedule once AEP commences on October 1, which includes at least one weekend day each week.

• Work seasonally throughout AEP/OEP, with the possibility of extended opportunities based on client requirements.

⛳️ Requirements

• Valid Health or Health & Life license.

• At least 1 year of experience in Medicare.

• Proficient in navigating multiple software systems.

• Excellent communication skills with a service-oriented mindset.

• Ability to work a schedule that includes a minimum of one weekend day during AEP.

• Home office setup that complies with remote work standards.

• Willingness to undergo a background check.

• Basic computer skills and technological proficiency.

• Preferred experience in telesales or contact centers.

• Familiarity with Medicare DSNP is preferred.

🏝️ Benefits

• Opportunities for seasonal incentives.

• Paid training and coverage for AHIP certification.

• Coverage for non-resident licenses and renewals.

• Continuing education credits available.

• Remote work-from-home options.