Lettings Administrator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Prepare and issue tenancy agreements, renewals, and notices.

• Monitor gas safety, EPC, and electrical certificates to ensure compliance.

• Coordinate referencing, deposits, and move-in documentation.

• Record maintenance issues and liaise with contractors until resolution.

• Maintain the property management system to ensure it is accurate and up-to-date.

• Respond to inquiries from landlords and tenants via email and phone.

⛳️ Requirements

• Proven experience in property management, lettings, or contract-intensive administration.

• Knowledge of CRM or property management systems such as Reapit, Alto, or Jupix.

• Proficient written English for correspondence with tenants and landlords.

• Strong skills in document management and diary organization.

• Comfortable following up with third parties until tasks are completed.

• Understanding of UK lettings legislation.

• Familiarity with deposit schemes like TDS or DPS.

• Experience with maintenance platforms such as Fixflo.

🏝️ Benefits

• Fully remote position, allowing work from anywhere in South Africa.

• UK business hours, 09:00–17:00 UK time (11:00–19:00 SAST).

• Direct involvement with an established UK business.

• Long-term, stable employment with opportunities for advancement.