Legal Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect technical and environmental information during the customer intake process, which includes details on current infrastructure, delivery needs, and site readiness data.

• Collaborate with Sales and Engineering teams to ensure that discovery is thoroughly completed prior to handing off to delivery.

• Confirm account specifics, contacts, shipping details, and payment conditions for new engagements.

• Liaise with Finance regarding credit terms and payment schedules before fulfilling orders.

• Execute the deal intake checklist and highlight any non-standard liability terms, jurisdictional requirements, government/SLED compliance obligations, or unusual engagements.

• Set clear expectations with customers and internal stakeholders regarding onboarding schedules, documentation needs, and delivery prerequisites.

• Support vendor onboarding governance and ensure that new OEM and partner relationships adhere to internal approval processes.

• Conduct an initial review of partner and vendor agreements, flagging any non-standard terms for Corporate Counsel's attention.

• Maintain the partner agreement tracker for both OEM and distributor relationships.

• Coordinate export compliance for international hardware shipments.

• Verify ECCN classifications, perform restricted party screenings, and collect necessary end-use certifications.

• Monitor country-specific import documentation requirements and manage ATA Carnet records.

• Escalate shipments that require BIS export or re-export licenses to Corporate Counsel.

• Review, redline, and negotiate NDAs and Statements of Work.

• Oversee the lifecycle of NDAs and SOWs from intake to execution, including any amendments and renewals.

• Keep track of expiration dates, renewal periods, and amendment requests.

• Ensure signed SOWs are in place before commencing any delivery activities.

• Escalate any non-standard contract terms that fall outside of playbook authority to Corporate Counsel.

• Maintain precise contract records within the contract repository.

⛳️ Requirements

• 1-3 years of experience in contract administration, sales operations, vendor management, or a related operational role at a VAR, IT solutions provider, or managed services company.

• Knowledge of the channel model, OEM partner programs (such as Dell, Cisco, Palo Alto, Broadcom, etc.), and technology reseller workflows.

• Strong organizational abilities with the capacity to handle multiple concurrent onboarding and contract processes.

• Exceptional written and verbal communication skills.

• Direct experience with a VAR or IT solutions provider within the Dell, Arrow, or TD Synnex ecosystem is preferred.

• Familiarity with EAR/ITAR export compliance, ECCN classifications, or international hardware logistics is preferred.

• Experience with government/SLED procurement requirements and contract vehicles (like NASPO, OMNIA, NCPA) is preferred.

• Bachelor's degree or equivalent experience.

🏝️ Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• 401(k) retirement plan with company match (annual dollar cap applied)

• Flexible time off plan

• 15 paid holidays

• Sick leave (amount varies by state requirements and is at least the minimum required by any state)

• Short-term and long-term disability

• Life insurance

• Paid parental leave

• Equal Opportunity and Affirmative Action Employer

• Reasonable accommodations throughout the hiring process