Legal Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect technical and environmental data during the customer onboarding process, including existing infrastructure information, delivery needs, and site readiness details.

• Collaborate with Sales and Engineering teams to ensure thorough discovery before transitioning to delivery.

• Confirm account information, contacts, shipping details, and payment terms for new projects.

• Liaise with Finance regarding credit conditions and payment timelines prior to order fulfillment.

• Execute the deal intake checklist and identify any non-standard liability terms, jurisdictional requirements, government/SLED compliance obligations, or atypical engagements.

• Set clear expectations with customers and internal stakeholders regarding onboarding schedules, documentation needs, and delivery prerequisites.

• Assist in vendor onboarding governance and make sure new OEM and partner relationships adhere to internal approval processes.

• Perform an initial review of partner and vendor agreements, flagging any non-standard terms for Corporate Counsel.

• Keep the partner agreement tracker updated across OEM and distributor relationships.

• Manage export compliance for international hardware shipments.

• Validate ECCN classifications, perform restricted party screenings, and collect necessary end-use certifications.

• Monitor country-specific import documentation requirements and maintain ATA Carnet records.

• Escalate shipments that require BIS export or re-export licenses to Corporate Counsel.

• Review, redline, and negotiate NDAs and Statements of Work.

• Oversee NDA and SOW lifecycles from intake through execution, including amendments and renewals.

• Monitor expiration dates, renewal periods, and amendment requests.

• Ensure signed SOWs are secured prior to the commencement of delivery activities.

• Escalate non-standard contract terms that fall outside playbook authority to Corporate Counsel.

• Maintain precise contract records in the contract repository.

⛳️ Requirements

• 1-3 years of experience in contract administration, sales operations, vendor management, or a comparable operational role in a VAR, IT solutions provider, or managed services company.

• Knowledge of the channel model, OEM partner programs (Dell, Cisco, Palo Alto, Broadcom, etc.), and technology reseller processes.

• Strong organizational abilities to handle multiple simultaneous onboarding and contract procedures.

• Exceptional written and verbal communication skills.

• Direct experience within a VAR or IT solutions provider in the Dell, Arrow, or TD Synnex ecosystem (preferred).

• Familiarity with EAR/ITAR export compliance, ECCN classifications, or international hardware logistics (preferred).

• Experience with government/SLED procurement requirements and contract vehicles (NASPO, OMNIA, NCPA) (preferred).

• Bachelor's degree or equivalent experience.

🏝️ Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• 401(k) retirement plan with company match (annual dollar cap applied)

• Flexible time off plan

• 15 paid holidays

• Sick leave (amount varies by state requirements and is at least the minimum required by any state)

• Short-term and long-term disability

• Life insurance

• Paid parental leave

• Equal Opportunity and Affirmative Action Employer

• Reasonable accommodations throughout the hiring process