Legal Assistant, Immigration Specialist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Respond efficiently to client inquiries and assess their needs.

• Monitor case progress and maintain relevant documentation.

• Assist with client communications throughout the lifecycle of each case.

• Prepare legal documents, recommendation letters, and additional supporting materials.

• Keep case information accurate, organized, and current.

• Adhere to attorney directives and established legal protocols.

• Support both administrative and legal operations.

• Perform case and client management tasks using MyCase.

• Deliver customer service via email and phone.

• Handle incoming client calls and arrange appointments.

• Conduct legal research as assigned by attorneys.

• Draft immigration forms utilizing Docketwise.

• Compile complete case packets for attorney review.

⛳️ Requirements

• Full-time position.

• Work schedule must align with Pacific Time (PT).

• Experience in U.S. immigration law is preferred.

• Prior experience with legal case management systems is preferred.

• Experience in preparing immigration forms and legal documents is preferred.

• Comfortable communicating with clients via phone and email.

• Ability to work independently while adhering to established procedures and attorney instructions.

• Strong attention to detail in preparing case documentation and packets.

• Capable of maintaining confidentiality and handling sensitive information professionally.

• Knowledge of Portuguese is required.

• Previous experience in a legal support, legal assistant, paralegal assistant, or related role is preferred.

• Excellent written and verbal communication skills in English.

• Ability to manage multiple priorities and meet deadlines.

• Exceptional organizational and documentation skills.

• Professional and client-focused communication approach.

• Quick learner with the ability to adapt to new systems, procedures, and workflows.

• Familiarity with MyCase for case and client management.

• Knowledge of Docketwise for immigration form drafting.

• Experience with Elevate for VoIP communications.

• Proficient in Google Workspace for email and calendar management.

• Utilization of Google Chat for internal communication.

• Use of MyCase Chat for team and case-related interactions.

• Excellent written and verbal communication abilities.

• Strong attention to detail and accuracy.

• Skills in customer service and client relationship management.

• Strong organizational and time management capabilities.

• Ability to effectively prioritize and manage multiple tasks.

• Quick adaptability to new processes and technologies.

• Capacity to follow instructions carefully and consistently.

• Professional and empathetic communication skills with clients.

• Legal research and analytical thinking skills.

• Ability to maintain accurate case records and documentation.

• Capability to work independently and collaboratively within a legal team.

• Strong problem-solving and critical thinking skills.

• Willingness to adapt and take on additional responsibilities.

• Experience in U.S. immigration law is highly valued.

• Proficiency in English and Portuguese languages.

🏝️ Benefits

• Remote job opportunity.

• Great Place to Work Certification.

• Recruiter assistance throughout the application process.