Learning Experience Designer, Change Management – S4 HANA

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Create comprehensive user learning pathways that integrate virtual learning sessions, self-directed learning, and practical hands-on experience for SAP S/4HANA and related boundary systems.

• Oversee the design of materials for virtual sessions, self-paced eLearning, simulations, WalkMe-enabled practice, and knowledge assessments.

• Implement adult learning principles and best practices in learning experience design.

• Ensure that learning content is tailored to specific roles and aligns with the Global Blueprint, incorporating Business Unit-specific adaptations based on documented requirements.

• Evaluate learning materials for precision, clarity, usability, and alignment with program goals.

• Develop or enhance learning content when additional capacity or specialized knowledge is necessary.

• Collaborate with the PST Learning Lead to synchronize learning journeys and design activities with program milestones and deployment timelines.

• Work together with third-party, offshore, and Business Unit content developers to guarantee adherence to consistent design standards and quality.

• Partner with the Training Delivery team to ensure that materials are ready for delivery.

• Coordinate with WalkMe developers to align in-application guidance and practical activities with formal learning content.

• Collaborate with Change Management Leads to address change effects, adoption risks, and Business Unit readiness requirements.

• Engage with subject matter experts to collect requirements, validate content, and ensure business accuracy.

• Align with Change Management and Communications teams to maintain consistent messaging.

• Ensure that learning content adheres to governance, branding, accessibility, and compliance standards.

• Maintain version control and documentation standards.

• Monitor learning design milestones and communicate status, risks, and dependencies to the PST Learning Lead and program leadership.

⛳️ Requirements

• Typically requires a University Degree and a minimum of 10 years of relevant experience, or an Advanced Degree in a related field and at least 7 years of experience, or in the absence of a degree, 14 years of relevant experience.

• Previous experience in instructional design or learning experience design.

• U.S. citizenship is mandatory.

• Proven experience leading learning design initiatives for large-scale ERP implementations, preferably SAP S/4HANA.

• Experience in designing self-paced eLearning, virtual instructor-led training, and practical hands-on experiences, including simulations and knowledge checks.

• Familiarity with digital adoption platforms such as WalkMe and SAP Enable Now.

• Strong understanding of adult learning principles, learning experience design methodologies, and performance-based learning strategies.

• Proficiency with eLearning and multimedia authoring tools like Articulate 360 and Adobe Captivate.

• Experience collaborating with matrixed or distributed teams, including third-party, offshore, and Business Unit-based content developers.

• Capacity to provide design leadership or governance across multiple workstreams.

• Willingness to travel up to 25% of the time.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Three weeks of vacation for newly hired employees.

• Generous 401(k) plan with employer matching contributions and additional employer retirement contributions, including a Lifetime Income Strategy option.

• Tuition reimbursement program.

• Student Loan Repayment Program.

• Life insurance and disability coverage.

• Optional pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal services, and identity theft protection.

• Benefits for birth, adoption, and parental leave.

• Ovia Health, fertility, and family planning support.

• Adoption Assistance.

• Autism Benefit.

• Employee Assistance Plan, offering up to 10 free counseling sessions.

• Healthy You Incentives wellness rewards program.

• Doctor on Demand virtual doctor visits.

• Bright Horizons child and elder care services.

• Teladoc Medical Experts second opinion program.

• Comprehensive medical, dental, vision, life insurance, short-term and long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

• Potential annual short-term and/or long-term incentive compensation programs.