Lead Sales Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure consistency and discipline across the global Sales organization, with a primary focus on the American market.

• Maintain proper territory alignment, ensure accurate account disposition, and document the Rules of Engagement.

• Assist in making timely business decisions related to sales and pipeline generation.

• Oversee clear and effective communication related to sales operations.

• Enhance sales performance through improved processes, technology, methodologies, and risk identification.

• Support regional leaders with forecasts and quarterly business reviews by providing insights and recommendations to drive growth.

• Develop, measure, and uphold operational excellence and KPIs for the sales team.

• Act as the liaison between Sales and IT for systems and tools projects, promoting regional adoption.

• Support the go-to-market framework, including territory assignments and maintenance.

• Interpret and assist in the execution of the Rules of Engagement.

• Serve as the main operational support contact for the sales organization, especially concerning Salesforce processes.

• Implement data governance and hygiene/quality processes; oversee and ensure the quality, accuracy, and consistency of Salesforce data.

• Perform additional duties as assigned.

⛳️ Requirements

• Minimum of 5 years of experience in Sales Operations.

• Ideally possess over 3 years of substantial experience within a software or high-tech company.

• Proficient in data analysis and modeling; knowledgeable in quota setting and sales metrics, including Productivity and Pipeline management.

• Significant experience using Salesforce.com, CPQ, MS Excel, MS PowerPoint, and various dashboard tools.

• Excellent written and verbal communication abilities.

• Creative and unique problem-solving capabilities.

• Highly collaborative with the ability to adapt to new demands swiftly.

• Experience working with sales leadership stakeholders is preferred.

• Strong communication skills needed to lead and facilitate issue resolution within teams and across departments; adept in workflow coordination and problem-solving.

• Experience with AI and its implementation within a sales operations context would be a notable advantage.

• A college degree is preferred, or equivalent work experience of 7+ years.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and career advancement.

• Flexible working arrangements to promote work-life balance.

• A dynamic and inclusive workplace culture.