Lead Sales Engineer, Strategic Accounts

This is a fully remote position, open to applicants in California.

📋 Description

• Cultivate strong and enduring relationships with technical stakeholders at key customers and potential clients.

• Act as a subject matter expert on Amplitude’s suite of products, which includes product analytics, experimentation, and audience segmentation.

• Recognize customer challenges and decision-making criteria, and propose solutions that align with their desired business results.

• Create tailored presentations, demonstrations, and prototypes utilizing AI tools when relevant.

• Independently verify technical accuracy and effectively communicate use cases and value propositions to prospective clients.

• Collaborate with account executives, product managers, product development teams, and customer success to ensure a smooth purchasing process.

• Assist customers during trial phases and facilitate their learning and engagement with the platform.

• Become an in-house expert on the product and remain informed about new releases and features.

• Provide training assistance for new sales engineering hires and other members of the Sales team.

• Record and relay product feedback and field requirements to product management to help shape the product roadmap.

• Travel to customer sites as necessary to conduct demonstrations and presentations.

⛳️ Requirements

• A minimum of 7 years of experience in software pre-sales or sales engineering.

• Strong technical expertise and practical knowledge of AI.

• Experience with AI tools in day-to-day sales engineering practices.

• Capability to critically evaluate AI-generated outputs.

• Proficient in safeguarding sensitive customer data.

• Ability to articulate AI features, limitations, and enterprise considerations to technical stakeholders and executives.

• Background in cloud infrastructure, product analytics, marketing analytics, data analysis, experimentation, or hands-on experience with SQL and BI tools.

• Proven track record in building and enhancing customer relationships.

• Exceptional written and verbal communication abilities.

• Comfortable with delivering presentations to audiences.

• Commitment to personal and professional development.

• Ability to work effectively in collaboration with high-performing colleagues.

🏝️ Benefits

• Comprehensive Medical, Dental, and Vision insurance options, with 100% employer-paid premiums for employee Medical, Dental, and Vision on select plans.

• 401(k) retirement plan featuring an employer match of up to 1% of eligible pay each pay period, with a cap of $2,000 annually.

• Flexible time off policy.

• Paid holidays.

• Monthly wellness stipend.

• Monthly commuter transit/parking allowance.

• Quarterly learning and development stipend.

• Stipend for home office equipment for new hires.

• 12 weeks of Paid Parental Leave.

• Carrot Fertility Benefits, including support for adoption and surrogacy.

• Backup child care assistance.

• Mental health and wellness benefits, which include complimentary access for employees to Modern Health coaching and therapy services.

• Employee Stock Purchase Program (ESPP).

• Opportunities for mentorship.

• Management training programs.

• Wellness initiatives.

• Charitable giving grants.

• Paid time off for volunteering.