Lead Product Owner

This is a fully remote position, open to applicants in United States.

📋 Description

• Articulate and convey the product vision, strategy, roadmap, and priorities for sales compliance and Book of Business administration functionalities.

• Manage, prioritize, and uphold the product backlog to enhance business value and ensure alignment with organizational goals.

• Convert intricate business, regulatory, compliance, and operational requirements into product features, user stories, acceptance criteria, and business rules.

• Define, document, implement, and oversee business rules regarding eligibility, enrollment, servicing, retention, and producer management.

• Collaborate with compliance stakeholders to incorporate regulatory and business requirements into workflows, decision engines, and automated processes.

• Act as the primary liaison for the Agile team concerning product direction, backlog prioritization, requirements clarification, and product decisions.

• Work alongside business, operations, compliance, technology, and other cross-functional partners throughout the product development lifecycle.

• Examine business and operational data to uncover trends, risks, opportunities, and impacts on Book of Business outcomes.

• Balance business priorities, regulatory demands, customer experience, and technical limitations in product decision-making.

• Create acceptance criteria and ensure that delivered functionalities meet business and compliance standards.

• Assist in testing and validation of business rules and product functionalities prior to launch.

• Establish governance processes to ensure business rules remain accurate, traceable, and aligned with evolving requirements.

• Identify opportunities for process streamlining and operational efficiency.

• Provide guidance to leaders and stakeholders regarding product priorities, process enhancements, compliance considerations, risks, and strategic initiatives.

• Utilize independent judgment on complex product and business matters with minimal oversight.

⛳️ Requirements

• A Bachelor's degree or equivalent relevant experience.

• Over 8 years of experience in technical, product, business systems, or related fields.

• At least 2 years of experience in project, product, or initiative leadership roles.

• Experience acting as a Product Owner or collaborating closely with Agile product development teams.

• Proven track record of translating complex business requirements into product features, user stories, acceptance criteria, and business rules.

• Experience in defining, documenting, testing, implementing, or managing intricate business rules.

• Strong analytical abilities, leveraging data and business insights to inform product decisions.

• Experience managing and prioritizing product backlogs within a complex business or technology landscape.

• Capability to work across business, operations, compliance, and technology divisions.

• Excellent skills in stakeholder management, communication, problem-solving, and decision-making.

• Ability to autonomously oversee complex initiatives and competing priorities.

• A dedicated workspace free from ongoing interruptions to safeguard member PHI/HIPAA information.

• Home internet connection with a minimum of 25 Mbps download and 10 Mbps upload speeds.

• Preferred: experience in supporting sales or regulatory compliance and rules-based decision-making platforms.

• Preferred: familiarity with Book of Business administration, which includes eligibility, enrollment, servicing, retention, or processes related to producers.

• Preferred: experience with business rules engines, decision engines, workflow automation, or rules-based technology solutions.

• Preferred: experience in supporting large-scale enterprise platforms and technology rollouts.

• Preferred: background in healthcare, health insurance, financial services, or other regulated industries.

• Preferred: experience utilizing analytics, operational metrics, and performance data to shape product strategy and prioritization.

• Preferred: experience collaborating with compliance or regulatory teams to translate requirements into technological solutions.

• Preferred: understanding of Agile product management practices and tools.

• Preferred: a Master's degree.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Comprehensive medical, dental, and vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Personal wellness and support for smart healthcare decisions.

• Remote work arrangement.

• Occasional travel to Humana offices for training or meetings.