Lead Product Manager, Rules Engine – Decisioning Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess new business use cases and engagement opportunities in relation to existing Next Best Action capabilities.

• Recognize capability gaps and emerging needs across various channels, lines of business, products, and member interactions.

• Convert business objectives, customer needs, and operational challenges into scalable platform capabilities.

• Identify common patterns and propose reusable solutions that enhance scalability and minimize duplication.

• Define and oversee features, user stories, acceptance criteria, and implementation priorities.

• Manage decision-making logic, eligibility criteria, prioritization frameworks, business rules, constraints, and governance controls.

• Collaborate with engineering, architecture, analytics, and user experience teams on solution strategies, dependencies, technical trade-offs, and implementation.

• Own and prioritize product backlogs for assigned NBA scrum teams.

• Act as Product Owner, including backlog refinement, sprint planning, sprint reviews, work acceptance, and requirement clarification.

• Assess competing priorities, technical investments, platform enhancements, and dependencies.

• Translate enterprise roadmap priorities and decision-making strategies into delivery plans and platform investments.

• Establish and track product success metrics using adoption, utilization, delivery, and stakeholder feedback.

• Facilitate cross-functional discussions and align business, technology, operations, and product stakeholders.

• Partner with data science, analytics, and business teams to refine decision-making strategies.

• Advocate for product management best practices, consistent execution, transparency, and continuous improvement.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Marketing, Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.

• Over 5 years of experience in product management, decisioning platforms, personalization technologies, marketing technology, customer engagement platforms, or related areas.

• Experience overseeing software products or platform capabilities throughout the complete product development lifecycle.

• Ability to translate complex business requirements into product strategies, features, user stories, acceptance criteria, and prioritized development backlogs.

• Knowledge of collaborating with software engineering, architecture, user experience, analytics, quality assurance, and business teams to deliver technology solutions.

• Strong analytical, problem-solving, and critical thinking abilities.

• Capability to evaluate competing priorities and make informed product trade-off decisions.

• Proven ability to prioritize across business needs, technical requirements, platform investments, and operational considerations.

• Experience utilizing data, customer insights, and stakeholder feedback to guide product decisions and roadmap recommendations.

• Excellent communication, collaboration, and stakeholder management skills.

• Ability to influence decisions without direct authority.

• Capacity to thrive in a fast-paced, highly collaborative environment with shifting priorities and ambiguity.

• Minimum home internet speed of 25 Mbps download and 10 Mbps upload.

• Ability to work from a dedicated space without interruptions to safeguard member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Personal wellness support.

• Training and meetings.

• Dedicated work-from-home space and internet service requirements to facilitate remote work.