Lead Product Manager – Contract

This is a fully remote position, open to applicants in Canada.

📋 Description

• Report directly to the Chief Product & Engineering Officer.

• Propel company-wide growth, articulate product vision, strategy, and establish a data-driven roadmap.

• Oversee various core product offerings tailored for financial institution clients.

• Collaborate with Engineering to enhance platform capabilities and customer experiences.

• Shape the future of the platform utilizing AI and self-service tools.

• Align cross-functional business and technology teams around common objectives and insights.

• Conduct product demonstrations and present to both internal and external stakeholders.

• Identify and prioritize AI opportunities, translating them into responsible and testable product experiences.

• Create AI prototypes and conduct customer experiments.

• Provide support, share knowledge, and mentor members of the Product team and Product Owners.

• Enhance product management tools, processes, and workflows.

• Oversee the product roadmap, milestones, customer requirements, metrics, epics, and OKRs.

• Ensure alignment between Product and Engineering concerning requirements and product direction.

• Guarantee that products and releases are launched accurately and on schedule.

• Engage with customers to understand their needs and pain points.

• Validate requirements and products alongside customers and the Customer Success team.

• Champion customer needs and manage feature requests.

• Conduct product and market research and contribute to product positioning.

• Comprehend development costs and product overhead.

• Assist in setting pricing strategies to achieve revenue and profitability targets.

⛳️ Requirements

• A minimum of 8 years of experience in product management.

• Background in SaaS or banking is preferred.

• Proven ability to collaborate with Engineering and market-facing teams.

• Skills in conflict management, change management, and leading by influence.

• Technical background encompassing APIs and integrations.

• Experience working with technical teams on AI-driven products.

• Practical understanding of LLMs, structured data, model limitations, evaluation, privacy, security, and usage economics.

• Exceptional written and verbal communication skills.

• A growth mindset with a commitment to professional development through teaching or mentorship.

• Familiarity with design principles for mobile and web applications.

• Proven success in defining and launching products that meet or exceed business objectives.

• Experience managing multiple products simultaneously as part of a portfolio strategy.

• Strong strategic and tactical execution capabilities.

• Business acumen with the ability to leverage data to develop and prioritize strategic objectives.

• Willingness to travel to customers or the head office, potentially up to once a quarter.

🏝️ Benefits

• Cabana Days with flexible time and days off.

• Supported and adaptable work environment.

• Opportunities for professional development, learning, and career advancement.

• Regular one-on-one coaching with your leader and connection to the executive team.

• Comprehensive health and dental benefits, virtual care, and disability top-up starting from day one.

• Access to a virtual mental health and EAP platform.

• Wealthsimple GRSP with matching contributions.

• Annual Wellness Benefit of $1000 per year.

• Option for remote work from anywhere in Canada.

• Employee Options available.

• Internet subsidy included in each paycheck.

• Participation in the Tiki Bucks Incentive Program and bonuses.