Lead Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess business opportunities to define and enhance the product portfolio.

• Examine targeted markets, emerging trends, technological advancements, customer challenges, and the competitive landscape.

• Leverage knowledge of the company's product capabilities and service offerings to develop and broaden product and solution options.

• Collaborate closely with product development to design new products.

• Validate preliminary product definitions with clients.

• Develop product strategies and identify fresh product opportunities.

• Create project plans that address customer requirements and increase market share.

• Lead cross-functional initiatives and strategies for essential benefits administration and enterprise identity/login experiences.

• Draft epics, outline user stories, remove obstacles for development teams, and manage backlogs.

• Enhance user journeys and elevate the overall end-user experience.

• Take ownership of product vertical success, ROI, margin improvement, and cost/benefit analysis.

• Manage roadmap prioritization and make trade-offs between core innovation, custom client requests, and operational support.

• Facilitate Customer Advisory Boards and anticipate unspoken customer needs.

• Align stakeholders across various functions from ideation to launch.

• Convey product strategy through effective storytelling and public speaking.

• Evaluate product success using usage, adoption, and financial metrics.

⛳️ Requirements

• Over 8 years of senior digital product management experience.

• Experience across consumer-facing (B2C) and client-facing (B2B) SaaS, web, and mobile applications.

• Direct experience in Benefits Administration or the broader Health and Benefits sector.

• A proven history of operating within matrixed, large enterprise environments catering to diverse client segments.

• A Bachelor’s degree or higher is required.

• In-depth understanding of Agile delivery methodologies.

• Experience in writing epics, defining user stories, clearing roadblocks for development teams, and managing backlogs.

• Daily proficiency with contemporary product management tools such as Jira and Confluence.

• Experience utilizing AI tools to enhance workflow efficiency.

• Strong emphasis on user-centered design and optimizing user journeys.

• Strategic ownership of product success, ROI, margin enhancement, and cost/benefit analysis.

• Experience with roadmap prioritization, technical delivery, go-to-market strategies, and resource allocation.

• Proven track record of hosting Customer Advisory Boards (CABs).

• Ability to align matrixed stakeholders across Security, Compliance, Operations, Legal, Client Services, and Commercial & Strategy.

• Outstanding storytelling and public speaking capabilities.

• Demonstrated success in measuring product performance through usage, adoption, and financial metrics.

• A proactive, adaptable, and hands-on approach within a dynamic, startup-like environment.

🏝️ Benefits

• Health, dental, and vision insurance.

• Retirement savings plan.

• Paid time off.

• Health savings account.

• Flexible spending accounts.

• Life insurance.

• Disability insurance.

• Tuition reimbursement.

• Eligibility for quarterly or annual bonuses for non-sales roles.