Lead Partner Account Technical Strategist

This is a fully remote position, open to applicants in United Kingdom, +1 more country.

📋 Description

• Enhance partner engagement, improve lifecycle visibility, and stimulate growth in Citrix-based solutions.

• Identify and align Citrix technologies with customers’ business challenges and goals.

• Support partners in crafting business value propositions surrounding Citrix products and solutions.

• Provide resources and training to empower partners in selling Citrix-based solutions.

• Execute joint sales activities such as webinars, bootcamps, conferences, and video content.

• Oversee the provisioning and configuration of NFR licensing and demo environments.

• Deliver product feature training and assist in the development of Citrix-based offerings.

• Communicate industry trends and insights effectively.

• Act as an external spokesperson and advocate for Citrix’s vision and technologies.

• Facilitate product demonstrations, presentations, PoCs, and responses to RFIs, RFPs, and RFEs.

• Design solutions tailored to the specific needs of partners and customers.

• Evaluate applications of Citrix products to fulfill customers’ business requirements.

• Construct complex, multi-product proof-of-concept solutions for customer assessments.

• Tackle technical and competitive objections and expedite technical evaluations within the sales process.

• Enable partners to conduct technology assessments within customer accounts.

• Ensure consistent product usage and minimize churn through strategic support.

• Coordinate cross-functional resources to address customer requirements.

• Serve as a primary contact for support escalations.

• Cultivate relationships with services leads and C-level technology executives in partner organizations.

• Align partner objectives and service offerings with Citrix’s strategic goals.

• Develop joint value propositions and drive the generation of RFEs.

• Collaborate with partner product teams on roadmaps focused on partner needs.

• Promote the expansion of use cases and the adoption of Citrix-based services.

• Provide regular updates on assigned accounts to leadership.

• Contribute to the overall team’s technical knowledge and drive initiatives to enhance team performance.

⛳️ Requirements

• Experience in technical account management or sales engineering.

• Strong understanding of Citrix products and services, including EUC (End User Computing) and ZTNA (Zero Trust Network Access) use cases.

• Solid grasp of competitive technologies, including VMware, Zscaler, Nerdio, F5, Island, and other rival technologies, and expertise in positioning to achieve success.

• Proven capability to effectively manage both pre-sales and post-sales engagements.

• Excellent communication and presentation skills suitable for partner-facing activities.

• Ability to align technical strategies with overarching business objectives.

🏝️ Benefits

• Collaborative and innovative work environment.

• Commitment to Equal Employment Opportunity.

• Reasonable accommodations available during the application process for individuals with disabilities.