Lead Health Plan Solution Engineer

This is a fully remote position, open to applicants in New York, +4 more states.

📋 Description

• Lead the strategy for solutions and technical sales efforts targeting health plan prospects and opportunities for expanding strategic client relationships.

• Collaborate with internal Strategic Partners teams and external partners to foster growth initiatives.

• Conduct discovery sessions to gain insights into client business goals, operational hurdles, technical needs, and strategic priorities.

• Create and present tailored solution demonstrations, presentations, workshops, and executive briefings.

• Convert complex business requirements into actionable solution designs and implementation strategies.

• Act as the main solution engineering lead for RFPs, RFIs, proof-of-concept projects, and finalist presentations.

• Offer expert knowledge on software products, their capabilities, and implementation methodologies.

• Work closely with Sales Executives to craft effective strategies for opportunities.

• Facilitate intricate discussions regarding health plan solutions related to enrollment, billing, eligibility, quoting, data exchange, member engagement, and associated capabilities.

• Travel up to 30% to support partner and client engagements.

⛳️ Requirements

• A Bachelor’s degree is required.

• A minimum of 5 years of experience in healthcare technology, health plan operations, benefits administration, solution engineering, consulting, or similar fields.

• At least 2 years of experience in supporting enterprise-level sales opportunities.

• Proven knowledge of payer and health plan business processes.

• Experience in demonstrating complex application functionalities and designing customer-specific software solutions for large enterprises.

• Familiarity with enterprise software technologies, including server hardware, networking, web applications, electronic data exchange, and service-oriented architectures.

• Strong understanding of healthcare data flows, integrations, and enterprise applications.

• Experience in responding to complex RFPs and developing solution architectures.

• Exceptional verbal, written, presentation, and consultative communication skills.

• Experience with enrollment, billing, eligibility, quoting, exchange, or member administration platforms.

• Knowledge of ACA, Medicare, Individual, ASO, and Commercial Group markets.

• Experience in supporting digital transformation initiatives within payer organizations.

• Technical knowledge of APIs, data integrations, single sign-on (SSO), and enterprise architectures.

• Prior experience in management, mentoring, or team leadership roles.

• Relevant healthcare or benefits industry certifications.

🏝️ Benefits

• Health, dental, vision, and life insurance plans.

• 401(k) Savings plan with generous company matching contributions (up to 6%).

• Voya Retirement Plan, an employer-paid cash balance retirement plan (4%).

• Paid time off, including 20 days of PTO, nine paid company holidays, and a flexible Diversity Celebration Day.

• Paid volunteer time — 40 hours per calendar year.

• Incentive programs, including annual cash bonuses, sales incentives, and/or long-term incentives.