Lead Account Manager

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Oversee and expand a portfolio of direct clients and distribution partners throughout North America.

• Direct the commercial strategy for designated accounts, encompassing pricing, negotiations, contracts, revenue growth, and market share enhancement.

• Enhance distributor performance via joint business planning, pipeline development, forecasting, market expansion, and customer engagement.

• Discover and cultivate new business opportunities within the Specialty Additives sectors, including coatings, inks, adhesives, plastics/PVC, asphalt, and related applications.

• Construct and manage the opportunity pipeline in Salesforce, guiding prospects from initial engagement through technical assessment, qualification, and commercialization.

• Establish and maintain robust relationships with customers and distributors while upholding strategic account plans, forecasts, and visibility into business risks and opportunities.

• Collaborate with Technical Service/R&D, Product Management, Supply Chain, Customer Service, and other departments to address customer requirements, new product launches, and problem resolution.

• Keep track of market trends, competitive actions, and customer requirements, conveying pertinent insights to bolster commercial and business strategies.

• Travel approximately 30–50% throughout North America.

• Report directly to the Director of Sales.

⛳️ Requirements

• A minimum of 5 years of B2B sales, account management, or business development experience in specialty chemicals, additives, polymers, or a similar industrial sector.

• Proven experience managing direct clients, distributor/channel partners, or a blend of both.

• Demonstrated capability to enhance revenue, develop new business opportunities, and foster strong, long-term customer relationships.

• Background in relevant markets such as coatings, inks, adhesives, plastics/PVC, asphalt, construction materials, or other specialty additive applications.

• Strong commercial acumen, negotiation skills, and account management expertise, including familiarity with pricing, forecasting, and customer agreements.

• Experience in managing sales pipelines and account activities using Salesforce or a comparable CRM platform.

• Excellent communication skills and a proven ability to collaborate effectively across technical, commercial, and operational divisions.

• A Bachelor’s or Master’s degree in Business, Chemistry, Chemical Engineering, Materials Science, or a related field is preferred.

• Previous experience in selling specialty additives, waxes, polymers, or formulated solutions is advantageous.

• Knowledge of customers, distributors, and market participants within CASE, plastics/PVC, asphalt, or related specialty chemical markets is desirable.

• Strong understanding of distributor/channel management and growth strategies through both direct and indirect sales approaches is beneficial.

• Technical aptitude with the ability to connect customer formulation or processing challenges to potential solutions is valued.

• Experience collaborating with technical teams through testing, qualification, and commercialization processes is advantageous.

• Strategic thinking, strong commercial judgment, and effective operation within a matrix organization are highly valued.

🏝️ Benefits

• Eligibility for an incentive plan.

• Employer-subsidized Medical Insurance.

• Employer-subsidized Dental Insurance.

• Employer-subsidized Vision Insurance.

• Employer-subsidized Life Insurance.

• Short-Term Disability coverage.

• Long-Term Disability coverage.

• 401(k) matching.

• Flexible Spending Accounts.

• Health Savings Accounts.

• Employee Assistance Program (EAP).

• Educational Assistance.

• Parental Leave.

• Paid Time Off for vacation, personal business, sick leave, and parental leave.

• 12 Paid Holidays.