Lead Account Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Propel the expansion of Qnity's market presence among semiconductor clients throughout the United States

• Oversee daily sales operations for clients in the designated region

• Interact with internal R&D and marketing teams to comprehend customer requirements and future plans

• Launch new products and affirm their value propositions

• Organize supply chain and logistics processes while facilitating cost-saving and value-generating initiatives

• Inspire, align, and engage a diverse group of stakeholders

• Formulate global and local account strategies that cater to regional customer expectations

• Manage action plans and teams to meet set objectives

• Collaborate across various functions and with global internal/external entities

• Recognize and satisfy current and potential customer demands through product promotion and sales

• Deliver consultative, interactive, and cohesive sales and technical solutions

• Establish, cultivate, and sustain robust customer relationships

• Develop strategic account plans and communicate them to key stakeholders

• Engage in account team meetings and assess progress towards objectives

• Generate sales forecasts and provide business and industry insights to Marketing, R&D, Quality, and Supply Chain

• Attain sales targets and objectives within assigned territories and client accounts

• Utilize Salesforce.com extensively

• Observe competitive activities and devise strategies to compete effectively

• Manage customer communications, engagement initiatives, and commercial interactions

• Coordinate communication within the global account team

• Build lasting business relationships at every level of customer organizations

• Work in collaboration with Qnity’s functional departments including Product Quality Engineering, Demand Planning, Manufacturing, Customer Service, and Quality

⛳️ Requirements

• A degree in a technical field or business is required

• An MBA is preferred

• Familiarity with semiconductor manufacturing processes, customer interactions, and related Wet Etch Cleans, post-CMP cleans, or Slurry processes and associated consumables

• A minimum of 3 years of relevant experience in the semiconductor sector is required

• Skilled in planning and drafting business cases for executing a defined strategy

• Demonstrated success in increasing market share with clients

• Established relationships with semiconductor customers and related industries are advantageous

• Strong team-building and engagement management capabilities

• Willingness to travel to customer locations in the U.S. up to 50% of the time

• Potential for global travel once per year

• Professional fluency in Business Mandarin and English is preferred

🏝️ Benefits

• Comprehensive compensation and benefits package

• Equal opportunity employer

• Support for reasonable accommodations for applicants with disabilities